Hi, I’m
PASCHAL AKPUDO
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
years of professional experience
Work History
N/ANew York, NY
• PROJECT MONITOR /AIR SAMPLING TECHNICIAN
09.2023 - Current
Job overview
- Ensured that all necessary documentation was completed accurately and timely according to departmental policies.
- Monitored project progress and identified areas of improvement.
- Evaluated performance metrics to identify potential risks or opportunities for improvement.
Self Employed ServicesHouston, United States
Uber Partner
01.2021 - Current
Job overview
- I achieve high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- We optimized profitable time by anticipating surge areas, targeting highly trafficked sectors, and daisy-chaining rides.
- Placed safety as A top priority for rides and followed community guidelines for engaging emergency personnel.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather, and other unanticipated factors.
- Inspected vehicles regularly to identify and handle upkeep needs and maintain A professional appearance for customers.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors, and daisy-chaining rides
US ArmyEl Paso, AR
IT Specialist
01.2017 - 01.2020
Job overview
- Configured hardware, devices and software to set up work stations for employees.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Patched software and installed new versions to eliminate security problems and protect data.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Monitored systems in operation and input command to troubleshoot areas.
- Performed server backups and changed and replaced backup tapes daily.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Configured hardware, devices, and software to set up workstations for employees
Rainbow Shops QueensQueen, AR
Sales Associate
01.2015 - 01.2016
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Answered customer questions regarding sizing, accessories, and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for the sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Education
Park UniversityKansas City, MO
Bachelor of Science from Information & Computer Science
01.2024
ANDO INTERNATIONAL Queens, NY
CERTIFICATION from ASBESTOS
09.2023
US Army Fort Benning, GA
Military Occupational Specialty from Information Operations/Joint Information Operations
01.2018
Martin Van Buren High SchoolQueens Village, NY
Diploma
06.2015
Skills
- Project Management
- Documentation and Reporting
- Verbal and Written Communication
- Staff Management
Languages
English
Native/ Bilingual
IGBO
Native/ Bilingual
Japanese
Limited
Korean
Limited
Chinese (Mandarin)
Limited
Accomplishments
- Multiple technical awards for work performance.
- Awarded a Customer Excellence Award upon the completion of a project that created opportunities for more business.
- Promoted to Team Leader.
- Cisco Systems Achievement Program Recognition awards for support projects as Service Product Manager.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Timeline
• PROJECT MONITOR /AIR SAMPLING TECHNICIAN
N/A
09.2023 - Current
Uber Partner
Self Employed Services
01.2021 - Current
IT Specialist
US Army
01.2017 - 01.2020
Sales Associate
Rainbow Shops Queens
01.2015 - 01.2016
Park University
Bachelor of Science from Information & Computer Science
ANDO INTERNATIONAL
CERTIFICATION from ASBESTOS
US Army
Military Occupational Specialty from Information Operations/Joint Information Operations
Martin Van Buren High School
Diploma
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