PASHA PASHAZADEH
Debary
Summary
With more than a decade of experience programming and with application development, I have published Android apps, produced numerous demos, and developed/sold custom software to companies, reflecting my ability.
Additionally, by utilizing general sales techniques and developing unique strategies, I have been consistently exceeding sales expectations across multiple industries, while demonstrating adaptability by learning dozens of CRM and support systems throughout the course of my employment history.
Overview
20
20
years of professional experience
Work History
Credit Card Specialist
Chase
05.2024 - Current
• Provided detailed information about credit card options to suit individual clients
• Adjusted consumer lines of credit
• Assisted in redeeming credit card rewards
• Resolved credit card merchant disputes
• Updated and maintained customer accounts in the company CRM
• Cross communicated with other departments throughout the company.
Owner
Digital Infinitum LLC
02.2021 - 09.2023
• Marketed and sold custom PC solutions to over 1200 clients
• Hardware assembly and software configuration
• Troubleshot PC technical issues.
Sales and Customer Service
Frontier Communications
06.2016 - 10.2020
• Sold home phone, internet, and television products, with a yearly average of around 150% of monthly sales goal
• Sold computer hardware and smart devices
• Address customer billing concerns and providing credit adjustments, as necessary and
report billing errors to IT
• Proactively offer upgrade options based on customer's potential needs
• Provided basic technical support
• Multitasked with multiple instances of CRM systems and support software
• Communicate across various departments including collections, technical support, assignments, engineering and IT
• Maintained logs to help ensure efficient protocols
Apple Support Specialist
Convergys - Apple Inc Account
08.2015 - 05.2016
• Troubleshot iOS and OS devices
• Interacted with approximately 50 customers a day through an automated inbound/outbound calling system
• Provided customers with product recommendations and sold AppleCare warranties
Internet Auto Sales
Greenway Dodge Chrysler Jeep
05.2010 - 07.2015
• Sold an average of 700+ vehicles a year
• Provided detailed inventory information and recommendations to suit over 100 customers a day
• Developed general sales techniques and confidence with customer interactions
• Developed, maintained and updated CRM/Finance software
Network Administrator
SystemEx
06.2008 - 02.2010
• Diagnosed, troubleshot, and repaired PC computer systems, on company local area network
• Utilized remote troubleshooting software
• Created and maintained troubleshooting logs
Finance Manager
Motor West
04.2005 - 08.2009
• Adjusted loan financing terms, for customers with various lending needs
• As a secondary duty, worked as a floor salesman, interacting directly with sales clients
• Developed company database in C++ from scratch, with full query capability, entirely replacing file cabinets
Education
Bachelor of Science - Computer Science
University of Maryland UC
College Park, MD12-2026
Bachelor of General Studies - General Studies, With Emphasis in Science
Northern Illinois University
Dekalb, IL08-2001
M.D. - Podiatry
Rosalind Franklin University of Medicine And Science
North ChicagoSkills
- Programming and application
development C, C#, Unity, Java, PHP, Python, OpenGL API, Win32 library, Visual Studio - Google Data Analytics certified
- PC Hardware and Software
troubleshooting - Advanced mathematics with routine practical application in programming projects
- General Sales techniques and strategies
- Key customer service skills
- Strong verbal and written communication
- Trained across various CRM systems
- Type 75 Words Per Minute
Timeline
Credit Card Specialist
Chase
05.2024 - Current
Owner
Digital Infinitum LLC
02.2021 - 09.2023
Sales and Customer Service
Frontier Communications
06.2016 - 10.2020
Apple Support Specialist
Convergys - Apple Inc Account
08.2015 - 05.2016
Internet Auto Sales
Greenway Dodge Chrysler Jeep
05.2010 - 07.2015
Network Administrator
SystemEx
06.2008 - 02.2010
Finance Manager
Motor West
04.2005 - 08.2009
Bachelor of Science - Computer Science
University of Maryland UC
Bachelor of General Studies - General Studies, With Emphasis in Science
Northern Illinois University
M.D. - Podiatry
Rosalind Franklin University of Medicine And Science
Programming/App Development
C++ - developed and sold database software and finance solution saving companies thousands of dollars a week.
C#/Unity - developed and published Bird Rush, E85 app and true random number generator tool
OpenGL graphics API - over 10 years of experience with numerous demonstrations
Poser3d - utilization to create rotoscoping animated gaming characters
Adobe Photoshop - utilization for the design of gaming textures
Python - developed stock trading API client for Alpaca
PHP - backend utilization to query local/remote (XAMPP) hosted SQL server
Java - solid understanding of data structures and object oriented programming acquired through university coursework and practice
SQL - Google data analytics certified and practical implementation of SQL library in Unity environment.
XAMPP - experienced with configuration for Apache server and MySQL hosting
PROGRAMMING DEMOS -
Developer Resume and demos - https://tinyurl.com/yess724a
Euler rotation demo OpenGL - https://tinyurl.com/2mdeacsh
Random race track generator OpenGL - https://tinyurl.com/3mucfen6
Novel collision detection OpenGL - https://tinyurl.com/pz3kvwcw
APPLICATIONS PUBLISHED -
Bird Rush (Android) - https://tinyurl.com/bdz2w2k4
E85 Florida (Android) - https://tinyurl.com/3cnmajpy
CRM Audit (Windows)- financial auditing software
Motor West Database System (Windows) - full client database and query functions
Work Highlights
• Top engagement award with AI tool, Chase 08/01/2025
• Top 3rd national sales, Frontier Communications, 12/01/19
• Top 8th national sales, Frontier Communications, 12/01/18
• Top 9th national sales, Frontier Communications, 12/01/17
• Top BDC Sales representative, Greenway Dodge, 12/01/14
• Top BDC Sales representative, Greenway Dodge, 12/01/13
• Top BDC Sales representative, Greenway Dodge, 12/01/12
Similar Profiles
JESSICA PALOMINOJESSICA PALOMINO
Branch Operations Lead at ChaseBranch Operations Lead at Chase
Jessica JonesJessica Jones
Business Development Representative II - Payments at ChaseBusiness Development Representative II - Payments at Chase
Charmaine TaylorCharmaine Taylor
Customer Service Representative at ChaseCustomer Service Representative at Chase
Francis C. FernandezFrancis C. Fernandez
Project Engineer at Winter Park ConstructionProject Engineer at Winter Park Construction
Timothy SturgillTimothy Sturgill
General Sales Manager at Seminole Harley-DavidsonGeneral Sales Manager at Seminole Harley-Davidson