PaShawnda R. Taylor
Salisbury,MD
Summary
I am seeking a career opportunity and a challenging position within an Agency, where I can apply my experience in various Program Management/Supervisory Operations. I am a self-motivated, hardworking Site Supervisor (5 years) and Security Supervisor with extensive experience (5 years). In both fields I have expertise in the areas of Management, Supervision, Training, and Security Operations. My experience can be a substantial benefit to your institution.
Overview
17
17
years of professional experience
Work History
Site Manager
Allied Universal Security Services
07.2023 - Current
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Resolved issues between employees and customers using company policies.
- Assumed responsibility for personnel deployed to work site.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Monitored, coached, and supervised team of Number employees in year.
Security Captain
Security Assurance Management
08.2018 - 07.2023
- Collaborated with local law enforcement agencies for improved communication during emergency situations.
- Conducted regular safety drills to familiarize staff with proper emergency response procedures, promoting a culture of preparedness.
- Served as a liaison between the organization and external security consultants, ensuring seamless integration of third-party services.
- Reduced incidents of theft and vandalism by conducting thorough risk assessments and addressing potential vulnerabilities.
- Oversaw investigations into reported security breaches, ultimately identifying root causes and implementing corrective actions.
- Conducted routine maintenance checks on security equipment, reducing downtime due to technical malfunctions.
- Managed access control systems to prevent unauthorized entry into restricted areas of the facility.
- Provided excellent customer service to visitors while enforcing access control measures, balancing professionalism with vigilance.
- Streamlined emergency response procedures, resulting in faster incident resolution times and minimal disruption to daily operations.
- Created detailed incident reports, maintaining accurate records for future reference and analysis.
- Maintained strict confidentiality when handling sensitive information pertaining to company assets or personnel matters.
- Coordinated effectively with other department heads to ensure comprehensive understanding of each area''s unique security needs.
- Established rapport with employees across various departments, fostering a sense of trust in the security team''s capabilities.
- Reviewed existing security policies regularly, recommending updates as needed based on industry best practices or evolving threats.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Collaborated with management to develop security policies and procedures.
- Developed and implemented strategies to prevent and respond to security incidents.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Monitored and approved access control systems for accessibility to authorized personnel.
Command Center Supervisor
Admiral Security
01.2015 - 07.2023
- Weekly Meetings with Property Management
- Conducting/scheduling staff Meetings
- Communicating through emails
- Reviewing Investigative Reports/CCTV
- Completing Payroll
- Maintains the rules and regulation
- Overseeing Officers in multi environments
- Weekly schedules
- Created Training Manuel and Coordinator of Training classes
Site Supervisor
Allied Barton Security
01.2013 - 01.2015
- Accomplishes accounting human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures
- Supervises Four building (oversees guards (50) Officers)
- Creating emergency response procedures
- Check and monitor the access control of the people who are visiting the company
- Write security‘s weekly activity reports for management, pass on log, and incident reports, and ensured all critical incidents or anomalies were shared with colleagues and escalated as appropriate
- Conducted preliminary investigations of incidents occurring during assigned shifts and requested assistance from Security management as deemed appropriate
- Conducted regular and on-going security related training for contract security personnel security policy, procedure, processes, and security equipment
- Completed and submit emails and work orders, as needed, for repairs to ensure all security systems remained in properly functioning condition
- Provided training and job instruction at shift meetings, knowledge of safety rules and regulations and ensured that all security personal were trained on safe work practices
- Provided support and guidance during emergency related events such as medical, fire, workplace violence and crisis notifications
- Contributed to investigations of property loss, thefts and criminal activities
- Directly supervise lead officer’s security officers at assigned account; Schedule lead officer’s security officers at assigned account
- Address and resolve client issues complaints; Review ensure all payroll information is accurate for employees at assigned account; Perform fingerprinting of employees as required; Oversee training of all new lead officers security officers at assigned account; Perform discipline and evaluations of lead officers security officers at assigned account;
Program Manager
Whelan SFI
01.2009 - 01.2013
- Communicating staffing needs to Human Resources
- Developing staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training and annual performance evaluations, recognition, etc)
- Maintain and provide weekly time record of hours worked by all Whelan Security officers assigned to the account using the Win Team software
- Maintain accurate Incident Reports, Daily Journals, and ensure 24/7 security needs based on the security contract
- Display effective communication skills with our client and all staff both orally and in writing
- Coordinates activities (as they relate to security issues) with building maintenance and janitorial service supervisors
- Be responsible for assigned accounts and security personnel seven day a week
- Although supervision is in place, all after hours contacts must be responded to promptly
- Taking a proactive role in communicating with the client and meeting their needs; meet with regularly, listen to issues provide security and technical expertise and solutions
- Conduct regular not less than once a month), unannounced inspections
- Manage uniforms, equipment, supplies, and maintaining appropriate inventories and maintenance checklists
- Administer site safety program, workers' compensation, and risk management programs and appropriate to the work site and corporate procedures
Security Officer
Mountaire Farms
03.2008 - 01.2009
- Answer telephone (switchboard) and direct all calls to the appropriate client
- Meet and greet visitors/clients directing visitors or clients to the appropriate department or client
- Patrol the grounds monitoring the facility to prevent loss and ensure the full protection of occupants, employees and visitors and minimizing potential losses
- Ensured security procedures are followed correctly
- Investigating incidents
Education
Communication
University of Maryland Eastern Shore
Princess Anne, MDData Entry - 10-Key
Transportation Communication Union
Excelsior Springs, MOSkills
- Mastery of Microsoft Office programs (Word, Excel, PowerPoint, Access)
- Experience with maintaining office budget
- Ability to work with several operating systems, including Windows
Accomplishments
- Supervised team of 150 to 200 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervisor of the Year 2 years in a row
- Created policy and procedures that prevented loss product and increased production
Timeline
Site Manager
Allied Universal Security Services
07.2023 - Current
Security Captain
Security Assurance Management
08.2018 - 07.2023
Command Center Supervisor
Admiral Security
01.2015 - 07.2023
Site Supervisor
Allied Barton Security
01.2013 - 01.2015
Program Manager
Whelan SFI
01.2009 - 01.2013
Security Officer
Mountaire Farms
03.2008 - 01.2009
Communication
University of Maryland Eastern Shore
Data Entry - 10-Key
Transportation Communication Union
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