Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Pasquale Carratu

Boise,ID

Summary

Dynamic QA and Quality Control Manager with a proven track record at QEI, enhancing testing efficiency through automation and achieving ISO certification. Skilled in quality assurance and teamwork, spearheaded continuous improvement and fostered interdepartmental collaboration, significantly improving product quality and reducing production delays.

Overview

14
14
years of professional experience
1
1
Certification

Work History

QA and Quality Control Manager-Modeler

QEI
11.2023 - Current
  • Implemented automation tools wherever possible to enhance testing efficiency while reducing human error risk factors associated with manual testing efforts.
  • Collaborated closely with development 4 teams to identify potential risks early in the project lifecycle, minimizing costly rework later on.
  • Attained ISO certification for the organization through diligent preparation work, showcasing commitment to meeting international standards of excellence in quality management systems.
  • Established a culture of continuous improvement within the QA department by regularly reviewing processes, identifying areas for improvement, and implementing necessary changes.
  • Spearheaded interdepartmental initiatives aiming at enhancing collaboration between Quality Assurance departments across multiple sites.
  • Managed supplier relationships effectively to ensure consistent delivery of high-quality raw materials for manufacturing processes.
  • Improved product quality by implementing rigorous testing procedures and streamlining the defect reporting process.
  • Reduced production delays, ensuring timely delivery of high-quality products through effective communication with cross-functional teams.

Electrician

QEI
08.2018 - 11.2023
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
  • Performed routine and complex maintenance and repairs on various electrical equipment.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
  • Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
  • Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
  • Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
  • Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
  • Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
  • Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
  • Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.

Banker Team Lead

Key Bank
08.2015 - 06.2018
  • Conducted regular performance evaluations for 14 team members, identifying areas for improvement and providing constructive feedback.
  • Provided training on bank products and services, enhancing team knowledge and expertise in key areas.
  • Led successful marketing campaigns targeting prospective clients, generating new leads while also maintaining existing customer relationships.
  • Implemented new policies and procedures, ensuring compliance with regulatory standards.
  • Developed strong relationships with clients, resulting in increased retention rates and business opportunities.
  • Increased client satisfaction by providing exceptional customer service and addressing banking needs promptly.
  • Managed risk effectively by conducting thorough assessments of loan applications and portfolio performance.
  • Achieved sales targets consistently by developing effective strategies for cross-selling products and services.
  • Delivered comprehensive financial solutions tailored to meet individual client needs and objectives.

Chase Private Client Banker

JPMorgan Chase
02.2011 - 08.2015
  • Utilized CRM tools effectively for tracking client interactions, ensuring accurate record-keeping and follow-up activities.
  • Managed risk exposure by closely monitoring credit quality and adhering to lending guidelines and policies.
  • Conducted regular reviews of client portfolios to ensure alignment with financial objectives and risk tolerance.
  • Collaborated with internal partners to deliver integrated wealth management strategies for clients.
  • Educated clients on various investment products, enabling informed decisions regarding portfolio diversification.
  • Developed tailored financial plans for clients by conducting thorough assessments of their financial situations.
  • Streamlined processes for account opening and maintenance, improving overall efficiency and client experience.
  • Enhanced branch revenue by identifying opportunities for cross-selling additional products and services.
  • Increased client satisfaction by providing personalized banking solutions tailored to individual needs.
  • Strengthened relationships with high net-worth clients by offering comprehensive financial planning services.
  • Leveraged strong communication skills to build rapport with diverse clientele and foster long-term loyalty.
  • Contributed to the growth of the branch''s assets under management through effective business development efforts.
  • Adapted products and services to suit customers' changing financial circumstances.

Education

Bachelor of Arts -

Stony Brook University
Stony Brook, NY

Skills

  • Quality assurance expertise
  • Quality control management
  • Documentation review
  • Quality management systems
  • Continuous improvement strategies
  • Training and coaching
  • Customer complaint resolution
  • Change control management
  • Product inspection techniques
  • Test plan development

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved model auditing through effectively helping with identify issues and working with the team to resolve these clashes.
  • Documented and resolved viewpoints and content which led to the constructability of the $8.5 billion building.

Certification

  • OSHA 30 Certified
  • NICET Level 1
  • Medium Voltage Splicing Certification
  • First Aid Certification
  • Basic Life Support Certification (BLS)

Timeline

QA and Quality Control Manager-Modeler

QEI
11.2023 - Current

Electrician

QEI
08.2018 - 11.2023

Banker Team Lead

Key Bank
08.2015 - 06.2018

Chase Private Client Banker

JPMorgan Chase
02.2011 - 08.2015

Bachelor of Arts -

Stony Brook University

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Pasquale Carratu