Passion Lanigan
Lancaster,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Operations Associate
JCPenney
10.2022 - 07.2023
- Implemented accurate, daily signage, updated markdowns, and pricing
- Unloaded merchandise trucks, performed door-to-floor, and followed floor plan directory
- Strategically rearranged product fixtures to accommodate new inventory
- Provided customer service through cashiering, fulfilling online and in-store orders, while demonstrating professionalism.
Stylist
Lane Bryant
05.2022 - 11.2022
- Assisted clients through various channels, but primarily in person
- Promoted loyalty reward programs and encouraged the Lane Bryant Credit Card for financial assistance
- Avidly fostered trusting relations between stylist and client to create a lasting connection.
Customer Service - Sales Associate
Burlington
03.2019 - 06.2022
- Improved customer service skills by working hard to graduate from part-time flex cashier to part-time sales associate
- Proactively fostered good communication
- Actively trained newcomers on POS machines and employee expectations
- Promoted credit cards and loyalty programs.
Afterschool Instructor
R.I.S.E Afterschool
03.2021 - 09.2021
- Advanced from substitute instructor to part-time instructor
- Created a safe, energetic, environment where children learned Social Emotional Learning, how to communicate with others, and get one-on-one attention on homework
- Engaged in outside physical activity
- Created lesson plans and supply lists
- Researched STEM activities that applied to ages 5-12.
Education
Bachelor of Science in Psychology -
Grand Canyon University
Phoenix, AZ12.2023
Associate in Arts in Psychology -
Antelope Valley College
Lancaster, CA05.2021
Associate in Arts in Social and Behavioral Science -
Antelope Valley College
Lancaster, CA05.2021
Skills
- Shipping Procedures
- Customer Service
- Verbal and written communication
- Team Support
- Relationship Building
- Workload prioritization
- Calendar Management
- Project Planning
- Time management
- Multitasking
- Analytical Thinking
- Organizational Skills
- Problem-Solving
- Task Prioritization
Activities
IMPACT Volunteer, City of Lancaster, Lancaster, CA, 03/2021, 06/2022, Gave back to the community through volunteer work. Assisted with vaccine sites, trash pick-ups, event set-ups, and food drives. Participated in interviews and decision-making with future members.
Awards
- President’s List, 2020-2021
- Warrior of the Month, 2022
Timeline
Operations Associate
JCPenney
10.2022 - 07.2023
Stylist
Lane Bryant
05.2022 - 11.2022
Afterschool Instructor
R.I.S.E Afterschool
03.2021 - 09.2021
Customer Service - Sales Associate
Burlington
03.2019 - 06.2022
Bachelor of Science in Psychology -
Grand Canyon University
Associate in Arts in Psychology -
Antelope Valley College
Associate in Arts in Social and Behavioral Science -
Antelope Valley College