Summary
Overview
Work History
Education
Skills
Contact information
Timeline
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Passion Mcneal

Grand Rapids,MI

Summary

Hardworking and reliable Amazon associate with strong ability in quality control and packing along with palletizing, closing and opening pallets. Offering problem solving skills, hazmat cleaning and Gemba board. Highly organized, proactive and punctual with team-oriented mentality. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organization. Experienced in closing and opening pallets for scanning and palletization. Experienced in computer software such as microsoft word, office, Powerpoint.

Overview

10
10
years of professional experience

Work History

Amazon Associate

Amazon
Caledonia, MI
11.2016 - 05.2021
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Accepted, processed and filled orders quickly and accurately.
  • Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Stacked, organized and palletized packages for efficient storage and movement.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Identified unsafe materials such as batteries and cleaners with chemicals and pesticides within packages and notified proper personnel.
  • Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of problem solving to avoid mishaps.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Created agendas and communication materials for team meetings.
  • Logged unsellable products requiring donation or destruction due to damage or other issues.

Cashier

Wendy's
Grand Rapids, MI
09.2013 - 04.2014
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Increased sales 10% by suggesting specific purchases to customers and promotions.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed twenty or more transactions per day with exceptional accuracy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues with cash registers, card scanners and printers.

Cart Pusher

Meijer
Grand Rapids, MI
08.2011 - 02.2012
  • Took out store trash and cleaned up parking area every hour to keep business presentable.
  • Performed inspection and cleansing maintenance on carts to decrease need for new carts.
  • Organized carts in bay after returning from parking lot.
  • Assisted in maintaining back room efficiency by unloading and loading deliveries 1-2 shifts per week.
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
  • Provided customer service to shoppers in order to provide product knowledge and help customers select best products.
  • Maintained clean and neat workspace by sweeping and mopping floors with approved cleaners.
  • Placed store merchandise in neat arrangements on shelves and displays to maximize sales and customer satisfaction.
  • Retrieved carts from docking areas in retail parking lots.

Education

Bachelor of Science - Liberal Arts And Sciences

Northern Arizona University
Flagstaff, AZ
01.2024

Information Technology

Davenport University
Grand Rapids, MI

Skills

  • Cash drawer balancing
  • Payment processing
  • Issue resolution
  • Cash counting machine operations
  • Shipping and receiving
  • Product packaging
  • Pallet jack experience
  • Able to lift 50 pounds
  • RF scanning devices
  • Heavy lifting
  • Mentoring and training
  • Boxing and labeling
  • Relationship development
  • Quality assurance
  • First Aid/CPR
  • Customer service
  • MS Office
  • Communications

Contact information

Street Address: 2716 Birchcrest Dr SE. Grand Rapids, MI 49506

Email Address: pmcneal325@gmail.com

Phone number: 602-573-2257

Timeline

Amazon Associate

Amazon
11.2016 - 05.2021

Cashier

Wendy's
09.2013 - 04.2014

Cart Pusher

Meijer
08.2011 - 02.2012

Bachelor of Science - Liberal Arts And Sciences

Northern Arizona University

Information Technology

Davenport University

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Passion Mcneal