Passion Terrell
Chicago,IL
Summary
Experienced skincare specialist & Brazilian Wax specialist with background in providing personalized care and treatments to clients, improving skin health through innovative techniques. Skilled in assessing client needs, recommending products, and performing various facial and body treatments. Demonstrated ability to enhance customer satisfaction and loyalty by creating customized skincare routines. Contributed to increased repeat business by delivering exceptional service and fostering positive client relationships.
Overview
14
14
years of professional experience
Work History
Esthetican Owner
De'nude Asthetic Studio
Chicago, United States
06.2016 - Current
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting increase in sales
- Performed Full body waxes for men & women
- Created over 200 skin care Treatments.
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
Esthetican / Skin Boss
Skin Q
Chicago, United States
07.2022 - 01.2023
- Recommended and sold skincare products to clients based on their individual skin needs and concerns.
- Developed a detailed skin care plan for each client, resulting in improved skin health and increase in repeat business.
- Performed facial treatments, including chemical peels, dermaplaning, and microdermabrasion, to improve skin health and appearance.
- Provided clients with comprehensive skin care consultations and treatment plans that improved their skin.
Lead Esthetican /Spa Manager
Wax Man Spa
Chicago, United States
06.2019 - 04.2022
- Coached and supervised team members to outline clear job expectations, and conduct reviews.
- Managed the daily operations of the spa, including scheduling staff members, ordering supplies and maintaining inventories.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Performed body waxing, facial treatments, and brow art for men.
Licensed Esthetican
Painless Waxing
Chicago, United States
07.2017 - 06.2019
- Greeted clients professionally, and provided friendly, knowledgeable assistance.
- Performed waxing services, including eyebrow and lip waxing, with minimal discomfort for clients
- Provided post-treatment advice for clients related to aftercare maintenance programs.
- Developed a waxing technique that reduces pain and discomfort while providing a smooth finish.
Regional Waxing Trainer
European Waxing center
Chicago, United States
04.2015 - 12.2015
- Performed full body waxing services, as well as training new staff members on company procedures, techniques, and products and services.
- Upselling salon products and services.
- Trained employees on efficient waxing techniques.
- Collaborated with regional management to ensure compliance with corporate standards and regulations.
Licenced Esthetican /Waxing Technican
The Waxing Room
Chicago, United States
04.2011 - 04.2015
- Educated clients on skin care procedures and products.
- Perform waxing, specializing in Brazilian and Full body Waxing ( women & men )
- Performed lash tinting and perming, as well as brow waxing, shaping, and design.
- Conducted private client consultations.
Education
Tricoci University
Chicago12.2024
Certificate of competion - Asthetics
Pivot Point International
Chicago03.2009
Skills
- Strong Written Communication
- Team Leadership
- Skin Care Expertise
- Microdermabrasion Techniques
- Body Waxing Expertise
- Brow Grooming Techniques
Personal Information
License: Licensed Esthetician
Timeline
Esthetican / Skin Boss
Skin Q
07.2022 - 01.2023
Lead Esthetican /Spa Manager
Wax Man Spa
06.2019 - 04.2022
Licensed Esthetican
Painless Waxing
07.2017 - 06.2019
Esthetican Owner
De'nude Asthetic Studio
06.2016 - Current
Regional Waxing Trainer
European Waxing center
04.2015 - 12.2015
Licenced Esthetican /Waxing Technican
The Waxing Room
04.2011 - 04.2015
Tricoci University
Certificate of competion - Asthetics
Pivot Point International
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