Pastor Mercy Bouare, MA., SHRM-CP

• Technical Expertise- Provides specialized advice on governance, economic development, sustainability, or other sectors. Assess the needs and challenges and formulate strategies to address them. Collaborates with local stakeholders, partner organizations, and funding agencies to plan, implement, and monitor development programs
• Organizational development & process management- Evaluates current processes to develop improvement plans. Conducts thorough reviews of operations to devise and deploy improvement strategies.
• Workforce management- Develops and leads data-driven HR initiatives that align with organizational strategy - Analyzes workforce internal systems with balanced qualitative and quantitative approaches and organized training plans to address areas in need of improvement.
• Program Design & Implementation-Develop, manage, and oversee development projects. Travels to project sites and remote locations as needed to conduct fieldwork and provide on-site support
• Research & Analysis: Conducts research, collects data, and analyzes information to identify opportunities for sustainable development.
• Stakeholder Management: Collaborate with local partners, governments, donors, and communities.
• Training & Leadership development- Provides technical expertise and training to build the capacity of local communities and organizations. Develop and deliver an effective Leadership Excellence Women's boot camp.
• Diaspora Empowerment - Support the diaspora, women, and minorities through career coaching, mentoring, leadership development, and business development programs.
• Image consultation - Advises individual and corporate clients on appearance, behavior, communication skills, and pitch deck preparation.

Past clients/collaborations

Individual clients, Global

Becoming My Best Self (BMBS), Accra, Ghana

The Happy Helpers HTX, Houston Texas (USA)

African Women in Leadership Organization (AWLO), Nigeria/Global

Justice and Dignity for Women in the Sahel (JDWS), a US-based NGO with operations in six West African countries.

NGO SANRU (Soins de Santé primaires en milieu Rurale)/ (Primary health care in rural areas), Kinsasha, RDC. www.sanru.org/

ShEquity Partners (“ShEquity”),Mauritius. It’s mission is to catalyze investments for African businesses led and owned by women and to build an investment ecosystem that de-risks businesses and triggers sustainable growth.

Agence pour la Promotion des Investissements au Mali (Agency for the Promotion of Investments in Mali (API)) and Association des Maliens de Washington (Malian Association of Washington D.C. (AMAW)), Mali/USA

• Oversees the production and creative aspects of TV shows with the goal to deliver high-quality content that meets the standards and objectives of Mercy TV network.
• Works closely with the show's creators, writers, directors, and other production staff to ensure the successful development and execution of each episode.
• Monitored key business risks and established risk management procedures.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.

Collaborates on the development and execution of a comprehensive strategic workforce planning approach, integrating talent strategies to enhance client satisfaction with the Center for Environmental Excellence (CEE).

• Planned and managed sourcing initiatives to expand eligible applicant pools, strengthen partner relationships, and ensure compliance with contractual requirements from the Texas Commission on Environmental Quality (TCEQ).
• Partners with division SVP, VP, AVP, Executive Director, Directors, other university departments, and external agencies to develop and implement division- level talent strategies that promote growth, enhance results, and boost organizational effectiveness. Represent UTA in meetings for various projects, updating clients and presenting progress to DED leadership.
• Oversees the hiring process for CEE employees- aligns candidate qualifications with client and business unit needs. Creates and maintains a key performance indicator (KPI) tracking spreadsheet.
• Remains informed and knowledgeable of organizational, community, and industry recruiting trends and informs applicable parties of emerging trends or updates.
• Manages the onboarding process to ensure new employees are fully integrated- coordinates with UTA financial and human resources departments for accurate and timely processing of employment offers and setup in institutional systems. Implements and manages personnel engagement and management activities.
• Directly manages and administers division-wide HR processes- performs quality assurance of work products, prepares production status reports and quarterly/annual activity summaries. Manages employee’s engagement projects. Assigns and tracks completion of CEE performance appraisals and required training.

Initiatives and Accomplishments:

* Hired over 150 employees and maintained a sub 7% vacancy rate of approximately 120 predominantly entry-level positions.

* Initiated and managed processes to maintain an average 30-day time frame from position vacancy to hire date.

* Spearheads the design and implementation of comprehensive HR solutions that aligned with organizational goals, successfully coaching executive leadership and streamlining workforce processes- this resulted in a 30% improvement in employee engagement scores initiates process improvements by establishing project objectives while accounting for organizational policies, procedures, and performance standards.

• Served and advised the President, as the primary policy advisor, on issues of diversity, racial equality, and inclusion at UTA.
• Advised the President, UTA leadership, and relevant organizations by gathering information on diversity, campus climate, and environmental issues from UTA faculty, staff, and students.
• Provided the internal and external dissemination of information on the campus climate and environment about diversity issues while monitoring campus climate and diversity issues.
• Developed and implemented collaborative initiatives focused on students, faculty, and staff in support of an inclusive educational environment.
• Recommended strategies, policies, and practices for new, revised, and modified initiatives to the UTA President to make the university an inclusive environment for under-represented groups with a history of discrimination; to improve the working and educational environment for people of color and members of other diverse groups; to develop dialogues across campus constituencies (faculty, staff, students, and community) to promote acceptance of and a common commitment to diverse perspectives; and to attain acknowledgment as a culturally supportive preeminent urban research university.

• Identified and supported Diversity, Equity, and Inclusion (DEI) programming for students, staff, and faculty that supports an inclusive multicultural learning and working environment.
• Promoted diversity as a multi-faceted endeavor, and as such, collaborated with other subcommittees to accomplish their tasks.
• Supported multicultural education; instructional diversity development; and programmatic efforts that enhance and strengthen students’ educational experiences and support diversity and social justice for all.

• Managed the development and implementation of a comprehensive strategic workforce planning approach, proactively creating, and integrating end-to-end talent strategies within the workforce that accelerate team health and productivity.
• Planned and executed sourcing plans to expand the pool of eligible applicants, maintain and grow partner relationships, and to ensure that contractual requirements with the Texas Commission on Environmental Quality (TCEQ) are met.
• As the division Business partner, liaised and partnered with UTA office of Talent, Culture, and Engagement to deliver high-quality, effective, long-term solutions and programs.
• Managed administrative staff. Coordinated timekeeping, leave, and other personnel actions.

Initiatives & Accomplishments:

• Developed and implemented a hiring checklist to guide hiring supervisors through hiring and onboarding new staff.
• Developed and managed a department-wide Criminal Background Check (CBC) internal bank, which reduced the number of requested CBCs from 307 in FY16, to 98 in mid FY18, then to 17 in 2021. Thus, decreasing the hiring process time from 10-14 days to 3 days on average.

• Created an empowerment Leadership podcast/Talk Show- with a diverse lineup of esteemed guests, this dynamic English and French virtual shows provide a unique lens on a variety of topics, including discussions on violence prevention, childhood bullying, health and nutrition, divorce, alternative lifestyles, immigration concerns, and guidance on home purchases in the U.S.
• Designed and produced 'Inspiration Leader' Show- a monthly virtual show that highlights and celebrates leaders who are effecting positive change within their communities.
• Developed the Kids Entrepreneurs Leadership Initiative for minority children in entrepreneurship or venture into business- collaborates with award-winning content creators and influencers to establish and expand a community of young entrepreneurs through various media platforms such as television, radio, podcasts, and social media.
• Developed the Diaspora Minority Women, Young Girls and Youth initiative- engages diaspora religious and community leaders for an inclusive diaspora community across the USA and worldwide.
• Developed Incarcerated minority women and young girls’ outreach- aims to provide resources to empower women emerging from incarceration to achieve safe, healthy, and fulfilling lives in the community, for themselves and their children.
• Developed Hope initiative for minority women and girls’ victims of human trafficking- educates and provides resources to end violence against women and girls across the United States who are subjected to sexual exploitation by violent traffickers.
• Spearheaded the design and implementation of the Career, mentorship, leadership, and business development coaching program - offers interaction and support to emerging leaders within a nurturing environment, aiding them in effective career development, mentorship, leadership, and business coaching utilizing proficient techniques, tools, and resources.

Initiatives & Accomplishments:

• Through self-funding and effective marketing strategies, gained + 21,000 Facebook followers; +15,000 YouTube subscribers; +10,000 views on YouTube, and over 800,000 views on Facebook across 55 countries.
• Self-funded and assisted 45 minority women and youths with over $30,000 donations to launch or expand a small business for sustainable self-sufficiency.
• Curated a collection of bilingual French/English online broadcast interviews focusing on HR topics to enhance women's competitiveness in the contemporary marketplace. Interviewees have ranged from UN Regional Managers in the Middle East to Executive Directors, Business Executives, Lawyers, Doctors, Realtors, and more.

• Managed the operational, marketing, advisory, staffing, and resources needs of the church.
• Managed the church budget and compliance, ensuring all metrics and goals were achieved. Run reports for board members’ meetings to keep them apprised of cash flow and budgeting.
• Managed contracts to confirm vendor assignments and material needs, obtain quotes, and ensure timely material delivery, service agreement development, and vendor invoice review and submission.

Initiatives & Accomplishments:

* Saved the church over $18,000 in annual operational cost- through strategic partnership, and within 8 months of relocating the church to Texas, successfully secured a complimentary permanent place of worship for the church.

• Research/Development – Managed over 600 donors and members retention activities to meet revenue, membership, and program objectives to gain additional business. Actively sold and promoted adult education programs, and sponsorships.
• Marketing – Designed and updated adult education marketing materials for social media, healthcare events, and prospective healthcare facilities to inform of adult education programs offered and generate interest. Provided strategic vision and support for marketing initiatives (website, messaging, graphic design, social media, etc.) to increase revenue and donors’ engagement.
• Supervision – Supervised interns, fellow assigned to related project(s), and over 15 volunteer staff including scheduling, distribution of work, and completing performance evaluations.
• Program Management – Participated in needs assessment, program development, implementation, reporting, and outcomes assessment for over twenty faculty-teaching artists.
• Budget & Compliance – Reviewed terms and conditions of new awards. Monitored Post Award activities, and set up projects in the financial system appropriately to allow for spending. Tracked expenditures, ordered supplies, and monitored course-specific budgets to balance expenditures.
• Client relations – Managed business processes and negotiations with external software organizations and client relations.

Initiatives & Accomplishments:

* Acknowledged by CEO for keen ability to recognize and resolve operational and financial report discrepancies.

* Received a high ranking during year-end appraisal for a strong ability to follow up with current and prospective donors, which led to successful engagement and giving.

• Liaised between the Global Health, Population and Nutrition Partnership Coordinator and UNICEF, World Bank, USAID, Save the Children, and Water Advocates on program updates and reports. Wrote and disseminated communication material on the Global Public-Private Partnership for Handwashing (PPPHW) to over 280 overseas participants from 78 countries. Monitored and evaluated the impact assessment of the partnership using a range of qualitative and quantitative data, including one-on-one interviews, working groups, surveys, and success stories highlighting measurable impacts.

• Pursued funding and established collaborative partnerships with Senior Management, leveraging our team of over 3,000 professionals across 160 countries, along with international, state, and local healthcare organizations.
• Developed and managed over 30 team members to increase major gifts donor pools and implement development outreach activities.
• Built a coalition with key constituencies to keep abreast of HIV/AIDS emerging trends and issues.
• Provided strategic vision and support for marketing initiatives (website, messaging, graphic design, social media, etc.) to increase revenue and donors’ engagement.

Initiatives & Accomplishments:

* Successfully secured over $30,000 in financial and material donations within just 5 months for both local and international HIV/AIDS organizations.

* Credited with increasing the organization’s visibility by securing recognition in local newspapers.

* Academy for Educational Development (AED) 2010 Leadership Awards winner.

• Oversaw and performed the hiring process for department new employees; requested positions and job postings, processed applications, and interviewed candidates in person or virtually. Requested and tracked background screening and validated references. Served as a point of contact with candidates and built influential relationships during the selection and hiring process. Led effort to develop global partners for Public-Private Partnership (PPP) Initiative for Information Communication Technologies (ICT) in Education in Senegal, which provided Senegalese middle schools with access to ICT to improve teaching and learning. Assisted senior management in the preparation of financial reports and other ad-hoc reports. Traveled to Senegal (West Africa) to monitor compliance with sponsored project-related time and effort commitments and federal effort reporting requirements.

Initiatives & Accomplishments:

* Managed $8 million Information and Communications Technologies procurement process and achieved tender process scheduled goals for over 30 domestic, Senegalese, and multinational service providers.

• Oversaw and performed the hiring process for department new employees; requested positions and job postings, processed applications, and interviewed candidates in person or virtually. Requested and tracked background screening and validated references. Served as a point of contact with candidates and built influential relationships during the selection and hiring process.
• Managed the process for onboarding new employees to full integration; coordinated with department management, financial and human resources departments to ensure employment offers are processed accurately and timely and new hires are set up in institutional systems; coordinated start dates and onboarding activities with clients and managers; developed and updated new employee orientation and new hire paperwork completion.

• Provided support to the project team and assisted with the development and presentation of grantees' training workshops, updating/drafting procedure manuals.
• Wrote report development with lessons learned, information, and indicators of success.
• Conducted research, collected data, and analyzed information to identify opportunities for sustainable development.

Answered calls from donors regarding renewals, benefits, plan changes, upsells, and sales. Offered creative product and service solutions to address clients’ needs. Assisted Fundraising, Database, and Member Managers in the ongoing monthly donor retention programs. Actively sold and promoted membership and sponsorships.

• Designed, wrote, and developed all media-related program materials. Supported the creation and dissemination of over 4,000 high-quality, accurate, and timely marketing brochures for the annual trade show in Dallas, Texas.