Summary
Overview
Work History
Education
Affiliations
Skills
Work Preference
Timeline
Generic
PATRICIA MORRIS

PATRICIA MORRIS

Principal Consultant
New York,NY

Summary

EXECUTIVE SUMMARY A focused leader, recognized for delivering superior results. Well qualified executive with over 30 years of ophthalmic experience managing high level corporate operations in private practices and health systems. Articulate communicator, capable of building lasting relationships with senior management, clients, partners and vendors. Visionary, with track record for finding innovative ways to grow revenue and increase margins. History of success, leading initiatives for public relations, marketing and product management. Known for managing turnaround projects with high success rate. Expertise in the analysis and deployment of electronic medical records adoption or transition. Experienced in the negotiation of high level contracts. Well versed in presentations, accustomed to addressing clients, vendors, partners, shareholders and corporate board of directors. Managed multi-million dollar budgets P&L responsibility. Championed the development and implementation of strategic plans and innovative marketing ideas. Seeking a leadership opportunity that utilizes my knowledge, skills, abilities and proven ophthalmic specific operational expertise. Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.

Overview

31
31
years of professional experience

Work History

EYE CARE LEADERSHIP SUPPORT

PMCOE EXCELLENCE
01.2005 - Current

Eye care business operations admin

Administrator

RIVERSIDE HEALTH SYSTEM / CULLOM EYE & LASER CENTER
Williamsburg, Virginia
07.2003 - 12.2007
  • Multi-location, multi-specialty practice with five providers and busy refractive center and supervision of administrative, optical and clinical staff (18)
  • Handled marketing and public relations functions
  • Managed recruiting, performance appraisal and disciplinary matters
  • Strategic planning for practice
  • Evaluated and implemented policies and procedures
  • Designed and managed build-out of vision correction center
  • Serves on advisory board to Medical Director
  • Represented organization externally, handling high-level contract negotiations, increasing community recognition and vendor relations
  • Improved budget management by reducing spending and streamlining compliance processes
  • Lead company’s internal operational teams including designating roles, assigning objectives, and monitoring and evaluating results and reports
  • Acted as liaison with corporate and other divisions of health system
  • Authored RHS Employer of Choice submission.

Practice Operations Manager

LONG ISLAND EYE SURGICAL CARE P.C
New York
03.2002 - 03.2003
  • Complete administration of nine provider practice with a AAAHC ASC, and Visx excimer on site
  • Supervision of administrative and clinical support staff (35)
  • Executed hiring, termination, performance appraisal and disciplinary matters
  • Conducted internal and external marketing and managed revenue cycle
  • Handled quality control of patient services, medical records and clinical department

Cash Manager

CATHOLIC HEALTH SERVICES OF LONG ISLAND
New York
06.2001 - 03.2002
  • Coordinated cash posting for St
  • Francis Hospital, Mercy Medical Center and
  • St
  • Catherine’s of Sienna hospitals
  • Supervision of clerical and business office staff (20)
  • Oversaw approximately $14 million in receivables per month
  • Handled policy and procedure evaluation, revision and implementation
  • Managed recruiting and leadership training

Center Director

LASIK VISION
Garden City, New York
05.2000 - 05.2001
  • Complete direction of ASC including supervision of administrative and clinical staff (8)
  • Planned, coordinated and administered business side of ASC
  • Supervised recruitment of professional staff
  • Oversaw accounts receivable and payable functions
  • Coordinated marketing and center events
  • Facilitated corporate culture and policies; Established workflow and monitored operations

Practice Administrator

CHELSEA EYE ASSOCIATES, LLP
New York, New York
10.1998 - 09.1999
  • Administration of specialty practice including supervision of administrative and clinical staff (15)
  • MORRIS 516-523-8636 P
  • 2
  • Oversaw hiring, firing, performance appraisal and increase assessment
  • Managed accounts receivable and payable and coordinated marketing activities
  • Created and implemented co-management policy
  • Handled administrative and clinical policy and procedure enhancement and facilitation
  • Coordinated build-out, purchasing and facilitated move to new location

Implementation Training & Deployment Specialist

MONETTE INFORMATION SYSTEMS
, Virginia
09.1997 - 10.1998
  • Training and implementation of medical and long-term care software on site
  • Provided classroom and individualized training of medical software applications
  • Consulted on medical practice, nursing home and community health centers
  • Reviewed operations and provided suggestions for greater efficiency, in relation to software.

Office Manager

WILLIAMSBURG EYE ASSOCIATES, LTD
Williamsburg, Virginia
09.1992 - 09.1997
  • Complete administration including supervision of administrative and technical staff of 10
  • Managed accounting functions as well as marketing
  • Created and implemented policies and procedures; Enhanced systems and recruitment
  • Handled hiring, firing, performance appraisal, increase assessment and disciplinary matters

Education

Certification -

T.H. Chan School of Public Health. Harvard University
November 2023

MBA - Health Services Administration

Robert B Willumstad School of Business, Adelphi University
December 2010

Certificate - Diversity And Inclusion

Purdue University
May 2000

Center for Corporate Education Certification in Process Improvement through Lean Thinking (Six Sigma) -

College of William And Mary
Williamsburg, VA
July 2007

Certification in Evangelism and General Bible Theology -

Mason Kelly Washington Religious Institute
Freeport, NY
May 2002

Certification in Childhood Education - Education

Thomas Nelson Community College
Hampton, VA
September 1997

Academy of Ophthalmology - Ophthalmic Medical Assisting course - undefined

Fall 1999

Business development training - undefined

Visx University
June 2004

GCP – NIDA Clinical Trials Network -

NIDA CCTN
DC
September 2005

Affiliations

Board Member, Ophthalmic World Leaders, Faculty, Harvard University TH Chan School of Public Health Executive and Professional Education 2019 (adjunct); Editorial Committee Member: ASCRS/ASOA, Member, American Academy of Ophthalmic Executives, 2001 – present; Member, American Society of Ophthalmic Administrators, 1995 – present; Member, National Society of Certified Healthcare Business Consultants, 2018 – present; Member, American College of Healthcare Executives, 2019 – present; Member, Sight on Health, Fall 2017 – present; Board Member, Lighthouse for Christ Ophthalmic Mission, December 2007 – 2020 (rotating); Executive Committee Member, Lighthouse for Christ Ophthalmic Mission, 2009 – 2012; Missionary, Lighthouse for Christ Ophthalmic Mission Mombasa, Kenya, 2004, 2007 and 2019; Missionary, Sights on Health Ophthalmic Mission Riobamba, Ecuador 2018.

Skills

  • HIPAA Guidelines
  • Account Updates
  • Equipment Disinfection
  • Patient Counseling
  • Clerical Writing
  • Eye Care
  • Restocking Supplies
  • Insurance Processing
  • Business Administration
  • Cataract Surgery
  • Payment Processing
  • Calendar Software
  • Critical Thinking
  • Selecting Frames
  • Insurance Authorizations
  • Patient Privacy
  • Clerical Support
  • Invoice Statements
  • Computerized Maintenance Management Systems
  • Specialized Care
  • Patient Engagement
  • Visual Hygiene
  • Patient Scheduling
  • Direct Supervision
  • Eyewear Sales
  • Patient Flow
  • Surgery Referrals
  • My Vision Express
  • Answering Questions
  • Data Collections
  • Operational Procedures
  • OSHA Regulations
  • HIPAA Guidelines
  • Efficiency Improvement
  • Operational Standards
  • Ophthalmology Research
  • Facility Management
  • Office Meetings
  • Customer Satisfaction
  • Organizational Systems
  • Benefits Explanations
  • Corrective Actions
  • Reading Comprehension
  • Confidential Records Management
  • EMR Systems
  • Detailed Instruction
  • Facility Maintenance
  • Business Correspondence
  • Project Implementation
  • Patient Health Information Access
  • Recordkeeping

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-Site

Important To Me

Personal development programsCareer advancement

Timeline

EYE CARE LEADERSHIP SUPPORT

PMCOE EXCELLENCE
01.2005 - Current

Administrator

RIVERSIDE HEALTH SYSTEM / CULLOM EYE & LASER CENTER
07.2003 - 12.2007

Practice Operations Manager

LONG ISLAND EYE SURGICAL CARE P.C
03.2002 - 03.2003

Cash Manager

CATHOLIC HEALTH SERVICES OF LONG ISLAND
06.2001 - 03.2002

Center Director

LASIK VISION
05.2000 - 05.2001

Practice Administrator

CHELSEA EYE ASSOCIATES, LLP
10.1998 - 09.1999

Implementation Training & Deployment Specialist

MONETTE INFORMATION SYSTEMS
09.1997 - 10.1998

Office Manager

WILLIAMSBURG EYE ASSOCIATES, LTD
09.1992 - 09.1997

Certification -

T.H. Chan School of Public Health. Harvard University

MBA - Health Services Administration

Robert B Willumstad School of Business, Adelphi University

Certificate - Diversity And Inclusion

Purdue University

Center for Corporate Education Certification in Process Improvement through Lean Thinking (Six Sigma) -

College of William And Mary

Certification in Evangelism and General Bible Theology -

Mason Kelly Washington Religious Institute

Certification in Childhood Education - Education

Thomas Nelson Community College

Academy of Ophthalmology - Ophthalmic Medical Assisting course - undefined

Business development training - undefined

Visx University

GCP – NIDA Clinical Trials Network -

NIDA CCTN
PATRICIA MORRISPrincipal Consultant