Patamawan Li
Kirkland,WA
Summary
A reliable and friendly delivery driver and server assistant with over 8 years of experience in the food industry. Skilled in customer service, communication, teamwork, and food safety. Able to handle orders, deliveries, and payments efficiently and accurately. Seeking to leverage my skills and experience in a delivery and service role.
Overview
11
11
years of professional experience
Work History
Food and Grocery Delivery
Uber Eats, Doordash, Instacart, Amazon Flex
Kirkland, WA
12.2020 - Current
- Picked up food from various restaurants and delivered to customers in a timely manner
- Verified orders prior to completing deliveries to avoid customer complaints and ensure satisfaction
- Responded to customer requests and feedback professionally and courteously
- Maintained a clean and safe vehicle and followed all traffic rules and regulations
Server Assistant
Tuk Tik Thai Restaurant
Long Island City, NY
01.2015 - 10.2020
- Provided the customers with a pleasant dining experience and quality service
- Ensured the cleanliness of the dining area and food items before serving
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Worked with POS system to place orders, manage bills, and handle complimentary items for dissatisfied customers
- Collaborated with kitchen team to support order preparation, manage efficient deliveries, and minimize customer service issues by verifying meals
- Trained new staff members and helped them develop organizational and communication skills
Server
Cyclo Vietnamese Restaurant
Long Island City, NY
08.2012 - 12.2014
- Greeted guests and made them feel comfortable and welcome.
- Collected credit card, cash, and gift certificate payments and dispensed change for cash transactions.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages promptly and courteously.
- Served guests efficiently, handling busy times with ease, professionalism, and smiles.
- Checked in with guests to ensure that everything was going well and resolved any issues or complaints.
- Worked with other servers and be a team player.
Education
Bachelor of Arts - Mass Communications
Ramkhumheang University
Bandkok, Thailand05.2002
Skills
- Ability to read comprehend simple instructions, recipes, production sheets, temperature logs, safety rules(HACCP,GMP)
- Ability to do Microsoft office (Words, Excel, Powerpoint, Outlook)
- Fast learner and patient, work well under pressure as prt of team
- Good customer service and more
- Good communication skills
- Good problem solving
- Teamwork
- High attention to detail
- POS system
- Washington state food handler’s permit 2023
- MAST permit 2023
- ServSafe certificate 2023
- Certificate of Delivery Driver Safety Training 2023
Timeline
Food and Grocery Delivery
Uber Eats, Doordash, Instacart, Amazon Flex
12.2020 - Current
Server Assistant
Tuk Tik Thai Restaurant
01.2015 - 10.2020
Server
Cyclo Vietnamese Restaurant
08.2012 - 12.2014
Bachelor of Arts - Mass Communications
Ramkhumheang University
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