PATCHARAPORN CHAIKEAWKAEW
San Francisco,CA
Summary
Dynamic professional with a proven track record at EK Food Service, excelling in customer service and conflict resolution. Skilled in training and coordinating teams, I effectively enhanced guest satisfaction and streamlined operations. My strong analytical abilities and culinary skills contribute to formulating strategies that drive success in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Front of House Team Member
EK Food Service
01.2019 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
Training Manager
Sweet Story
03.2016 - 05.2017
Monitored and evaluated training performance to determine quality. Trained new hires to perform cross-training exercises with experienced workers.
Co-ordinator
Gap Medics Thailand
02.2015 - 02.2016
Managing and overseeing medical services for international students in an educational setting.
Line Cook Intern
Paul Banyan Cook Shanty
02.2014 - 08.2014
Enhanced kitchen efficiency by organizing and preparing ingredients for daily use. Developed knife skills through precise cutting and chopping techniques that reduced food waste and increased efficiency.
Education
Master of Arts - International Business
Lincoln University
Oakland, CA05-2021
Bachelor of Arts - International Politics
Chiang Mai University
Chiang Mai, Thailand03-2013
Skills
- Customer service
- Coordinate between team
- Conflict resolution
- Analyzing economic and political
- formulating strategies to address global challenges
Certification
- Responsible Alcohol Service Certification - Various Providers.
- ServSafe Food Handler's Certification
Timeline
Front of House Team Member
EK Food Service
01.2019 - Current
Training Manager
Sweet Story
03.2016 - 05.2017
Co-ordinator
Gap Medics Thailand
02.2015 - 02.2016
Line Cook Intern
Paul Banyan Cook Shanty
02.2014 - 08.2014
Master of Arts - International Business
Lincoln University
Bachelor of Arts - International Politics
Chiang Mai University
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