Patience Amaka Kalu
Randolph,MA
Summary
Dedicated Home Health Aide, personal care expertise, patient satisfaction improvement, and exceptional health monitoring. Promoting client welfare with effective emotional support and robust hygiene maintenance. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
Work History
Guaranty Trust Bank, Lagos, Nigeria July 2014 – July 2015
Bank Teller
- Processed customer transactions efficiently and accurately, ensuring satisfaction and loyalty.
- Maintained cash drawer accuracy through diligent reconciliation procedures.
- Assisted clients with account inquiries, promoting financial literacy and product offerings.
- Collaborated with team members to streamline operational workflows and enhance service delivery.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Reconciled cash drawer and resolved discrepancies.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Provided customer records, account statements and copies of checks.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Education
Ordinary National Diploma (OND) - Office Technology And Management
Federal Polytechnic Nekede
Owerri, Imo State, Nigeria.2013
Skills
- Patient Care
- Health Monitoring
- Emotional Support
- Time Management
- Record Keeping
- Hygiene Maintenance
- Effective Communication
Certification
- Home Health Aide (HHA)
Timeline
Ordinary National Diploma (OND) - Office Technology And Management
Federal Polytechnic Nekede