Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Patience Bambu

Salt Lake City,UT

Summary

Results-driven telecommunications professional with a strong focus on quality and firm grasp of equipment options, cabling plans and design integration strategies. Skilled communicator and multitasker with an organized and proactive mentality.

Overview

7
7
years of professional experience

Work History

Telecom Engineer - Associate

Utah Valley Hospital
Orem, UT
02.2022 - Current
  • Designed, implemented, and maintained telecommunication systems and networks in a healthcare environment, ensuring reliable and secure communication infrastructure for medical staff and administrative teams.
  • Collaborated with cross-functional teams to gather requirements, assess needs, and design telecommunications solutions that aligned with the healthcare organization's operational goals.
  • Monitored network performance, identifying and resolving issues related to call quality, network latency, and connectivity, thus minimizing disruptions in critical communications.
  • Installed and maintained communication equipment such as phones, video conferencing systems, and paging systems, ensuring they remained functional and up to date.
  • Worked closely with vendors and service providers to procure necessary telecom equipment and services, negotiating contracts, and ensuring cost-effective solutions.

IAM Specialist - Contract

Zions Bancorporation
Midvale, UT
02.2024 - 02.2025
  • Skilled in effectively utilizing identity management tools, such as SailPoint, to optimize and strengthen access control systems.
  • Adept at comprehending and implementing security policies and standards relevant to identity and access management (IAM).
  • Possess a thorough understanding of application-level security models, encompassing identities, roles, and permissions.
  • Adept at comprehending and implementing security policies and standards relevant to identity and access management (IAM).
  • Experienced in managing identities and roles within LDAP, encompassing platforms such as Active Directory.
  • Provided technical support for users experiencing difficulties with software applications.
  • Researched and analyzed customer feedback to identify areas of improvement.

IT Field Technician - Contract

Chevron
North Salt Lake, UT
09.2021 - 02.2022
  • Provided on-site technical support to Chevron's operational sites, ensuring the reliability and functionality of IT systems and equipment.
  • Installed, configured, and maintained hardware and software components, including computers, printers, scanners, and networking devices, adhering to Chevron's IT standards.
  • Participated in regular meetings and updates with the IT team to share insights, challenges, and recommendations for process improvements.
  • Assisted in the setup and troubleshooting of network connectivity, both wired and wireless, to maintain seamless communication and data transfer.
  • Conducted regular system audits and updates, ensuring that all devices were up to date with the latest security patches and software versions.

Information Systems Support Specialist-Apprentice

Intermountain Healthcare Hospital
Murray, UT
09.2019 - 09.2020
  • Responded to user inquiries and issues related to system functionality, data entry, and software navigation, ensuring prompt resolution and minimizing disruptions in patient care.
  • Conducted troubleshooting and diagnostic procedures to identify and resolve system errors, working closely with IT teams to implement necessary fixes and updates.
  • Participated in system upgrades and migrations, testing new functionalities and configurations to ensure seamless transitions and minimal impact on patient care.
  • Collaborated with vendors and technical support teams to escalate and resolve complex issues that required advanced expertise.
  • Created and maintained documentation for system support procedures, troubleshooting steps, and frequently asked questions, contributing to a comprehensive knowledge base.

Math Tutor

Salt Lake Community College
Salt Lake City, UT
08.2018 - 09.2019
  • Conducted special assessments and tutoring sessions in algebra and trigonometry for 10 individuals monthly.
  • Supported French-speaking international students in translation and reviewing lesson concepts in groups of five.
  • Retained interest of students by maximizing learning through 1:1 meeting, successfully supporting all students in passing their classes.
  • Explained algebraic principles and problem-solving strategies in a clear and concise manner, ensuring students grasped the fundamental concepts before progressing to more complex topics.
  • Stayed updated with current algebra curriculum and teaching methodologies, incorporating innovative approaches to make the learning experience engaging and effective

Education

Bachelor’s Degree - Information Systems

Utah Valley University
Orem, UT
12-2025

Certificate - CISSP

SimpliLearn
Online
03-2025

Associate of Science - Information Technology

Utah Valley University
Orem, UT
12-2024

Associate Degree - Computer Science and Information Systems

Salt Lake Community College
UT, Salt Lake City
05.2022

Some College (No Degree) - Biochemistry

College Abbe Loya
Kinshasa

Skills

  • Languages: HTML, CSS, and JavaScript
  • Familiar technologies: Bootstrap, PHP
  • Tools: Visual Studio Code, Eclipse IDE, Sublime, GitHub, Active Directory, Wireshark, VMWare, Kali Linux, PowerShell, mainframe
  • Concepts: web development (front end), database design, computer networking, systems development life cycle
  • Circuit design
  • Power electronics
  • Embedded systems
  • Hardware debugging
  • Microcontroller programming
  • Electrical safety
  • Network troubleshooting
  • Telecom troubleshooting

Additional Information

Arduino OLED Eye Animation

Built an interactive OLED display using an ESP32 microcontroller to simulate blinking digital eyes, coded in C++ with the Arduino IDE.

Custom LCD Display “Back to Building”

Programmed and wired an ESP32 with LCD screen to output dynamic text, combining coding, circuit design, and hardware troubleshooting.

Hand Gesture LED Controller

Designed an Arduino-based project that detects hand-closing gestures to control an LED light, showcasing sensor integration and real-time interaction.

Electronics Repair Project

Disassembled and repaired iPad and other electronic devices, applying soldering and precision repair skills for functional restoration.

Tic Tac Toe Project (Web Development Project)

  • Developed a virtual game using Sublime, JavaScript, HTML and CSS, allowing two players to successfully engage in a virtual Tic-Tac-Toe game.
  • Utilized JavaScript to create a pop out box to enter the names of players, as well as a score section to track points for each player.
  • Monitored debugging issues, allowing for individuals to engage in multiple rounds.

GitHub: https://github.com/pbambu7

Timeline

IAM Specialist - Contract

Zions Bancorporation
02.2024 - 02.2025

Telecom Engineer - Associate

Utah Valley Hospital
02.2022 - Current

IT Field Technician - Contract

Chevron
09.2021 - 02.2022

Information Systems Support Specialist-Apprentice

Intermountain Healthcare Hospital
09.2019 - 09.2020

Math Tutor

Salt Lake Community College
08.2018 - 09.2019

Bachelor’s Degree - Information Systems

Utah Valley University

Certificate - CISSP

SimpliLearn

Associate of Science - Information Technology

Utah Valley University

Associate Degree - Computer Science and Information Systems

Salt Lake Community College

Some College (No Degree) - Biochemistry

College Abbe Loya