Patience Tatum Everson
Charleston,SC
Summary
Customer-Focused Professional experienced in reservation management and customer service. Delivered exceptional guest experiences through effective problem-solving and maintaining smooth service flow under pressure. Committed to fostering welcoming environments that enhance guest satisfaction.
Overview
1
1
Certification
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Store Attendant
Sea Island Suds
Charleston, South Carolina
07.2025 - 08.2026
- Provided excellent customer service by addressing inquiries about laundry services.
- Operated industrial laundry machines for efficient washing and drying processes.
- Sorted and categorized linens by type and color before cleaning.
- Maintained cleanliness of laundry area to ensure safety and organization.
- Assisted in folding and organizing clean linens for easy access.
- Followed safety protocols while handling chemicals and equipment regularly.
- Folded dried articles with care to ensure neat presentation.
- Assisted with additional housekeeping tasks during staffing shortages.
- Operated cash register and processed transactions efficiently.
Restaurant Hostess
Acme Lowcountry Kitchen
Charleston, South Carolina
09.2023 - 06.2024
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Managed reservations to optimize seating arrangements and minimize guest wait times.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Coordinated with waitstaff to ensure smooth service flow during busy shifts.
- Resolved guest complaints swiftly to enhance customer satisfaction.
- Collaborated with management to develop and implement effective guest seating strategies.
- Maintained cleanliness and organization of the host station for professional appearance.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
High School Diploma -
Lucy Garrett Beckham High School
Charleston, SC 08.2021 - 05.2025
Skills
- Customer support
- Cash handling
- Equipment handling
- Inventory control
- Time optimization
- Multitasking
- Teamwork
- Conflict resolution
- Communication skills
Certification
South Carolina Department of Labor, Licensing, and Regulation
Board of Cosmetology
License Type (Registered Cosmetologist)
License number (100099)
Issued (June 2nd, 2025)
Timeline
Store Attendant
Sea Island Suds
07.2025 - 08.2026
Restaurant Hostess
Acme Lowcountry Kitchen
09.2023 - 06.2024
High School Diploma -
Lucy Garrett Beckham High School
08.2021 - 05.2025