Patience Gbara
Albuquerque,NM
Summary
Dynamic food service professional with extensive experience at Palmilla Senior Living, excelling in order accuracy and customer service. Proven ability to enhance dining experiences through effective teamwork and meticulous sanitation practices. Recognized for improving service quality and maintaining high standards in fast-paced environments. Passionate about delivering exceptional guest satisfaction.
Overview
9
9
years of professional experience
Work History
Server
Palmilla Senior Living
Albuquerque, NM
07.2022 - Current
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Filled condiments and napkin containers during slack periods.
- Served food and beverages to patrons and immediately remedied issues with orders.
Food Service Aide
Presbyterian Hospital
Albuquerque, NM
06.2019 - 07.2022
- Followed all sanitation guidelines while cleaning kitchen equipment and surfaces.
- Prepared workstations with ingredients and tools to increase efficiency.
- Assisted with catering events by setting up buffet lines or serving guests directly.
- Monitored inventory to keep adequate stock of food items and supplies.
- Assisted cook with meal preparing and serving, delivered food and trays, washed dishes and sanitized kitchen and serving areas according to health standards.
- Restocked condiments such as salt, pepper, sugar packets, at stations.
- Operated dishwashing machines to wash dishes and utensils in accordance with health regulations.
- Ensured all areas of the kitchen were kept clean and sanitary.
- Utilized proper safety techniques when handling hot foods or sharp objects.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Dishwasher
Fresquez Concessions Inc
Albuquerque, NM
05.2016 - 06.2019
- Maintained adequate levels of cleaning supplies for washing dishes.
- Managed dish area organization and cleanliness.
- Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
- Replenished soap dispensers with detergent when necessary.
- Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
- Assisted chef with food measurements, preparation and storage when necessary.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
Education
High School Diploma -
Community Secondary School, Nigeria
Nigeria06-1999
Skills
- Order accuracy
- Menu knowledge
- Food safety
- Customer service
- Dining room maintenance
- Inventory management
- Sanitation practices
- Teamwork
- Multitasking and organization
- Server training
- Teamwork and collaboration
Timeline
Server
Palmilla Senior Living
07.2022 - Current
Food Service Aide
Presbyterian Hospital
06.2019 - 07.2022
Dishwasher
Fresquez Concessions Inc
05.2016 - 06.2019
High School Diploma -
Community Secondary School, Nigeria
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