Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Affiliations
Languages
References
Timeline
Generic
Patience Goad

Patience Goad

Olympia,WA

Summary

Dynamic caregiver with a strong work ethic and exceptional patient relations skills, honed at CDWA. Proven ability to enhance client well-being through compassionate care and meticulous health documentation. Adept at multitasking and maintaining safety standards, ensuring a positive environment for clients and families alike. Committed to delivering quality care and fostering trust.

Overview

2
2
years of professional experience

Work History

Caregiver

CDWA
Olympia, Washington
05.2025 - Current
  • Monitored and documented client health conditions and behavioral changes.
  • Communicated effectively with family members regarding client care updates.
  • Coordinated transportation for clients to appointments and social activities.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Improved patient outlook and daily living through compassionate care.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Followed care plan and directions to administer medications.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.

Food Service Worker

Taco Bell
Olympia, Washington
11.2023 - 10.2025
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Improved team morale by organizing regular staff meetings and feedback sessions.
  • Boosted customer satisfaction, promptly addressing and resolving complaints.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Fostered positive dining atmosphere by offering exceptional customer service.

Food Service Worker

Dairy Queen Grill & Chill
06.2023 - 08.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Optimized food presentation to enhance customer dining experience.
  • Improved team morale by organizing regular staff meetings and feedback sessions.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Collaborated with kitchen staff to plan and execute special events without hitches.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Streamlined checkout process, reducing wait times for customers.

Education

GED -

Gravity Learning Center
4315 6th Ave SE Ste B, Lacey, Wa 98503
08.2023

Skills

  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Customer Service
  • Strong Work Ethic
  • Cleaning and sanitation
  • Problem-Solving
  • Strong Communication Skills
  • Attention to Detail
  • Positive Attitude and Energy
  • Team Oriented
  • Fast-Paced Environment
  • Productivity and Efficiency
  • Working with Diverse People
  • Interpersonal Skills
  • Basic Mathematics
  • Quality Control
  • Complex Problem-Solving
  • Heavy Lifting Capacity
  • Professional Appearance Maintenance
  • Covid-19 Safety Protocols
  • Patient Relations
  • Patient Care
  • Basic Math Competency
  • Interpersonal relationship building
  • Special Dietary Needs Understanding
  • Medication administration
  • Health documentation
  • Safety management
  • Customer service
  • Inventory management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Conflict resolution
  • Rapport building
  • Social interaction
  • Active listening
  • Documentation
  • Cultural sensitivity
  • Verbal and written communication
  • Quality program protocols
  • Records management
  • Client documentation
  • Special needs care
  • Empathetic listening
  • HIPAA compliance
  • Medication management
  • Care plan management
  • Compassionate client care

Accomplishments

    I was recognized for exceptional ability in training new employees, resulting in consistently high performance and rapid skill acquisition among team members.

    I achieved high performance status within a short time frame, demonstrating strong competence and dedication to excellence.

    I was offered a higher-level position due to exceptional performance and contributions; but declined the offer to focus on pursuing my desired career.

Additional Information

I am CPR, AED, first aid, and pediatric certified.

I am intermediate in German speech.

I have extensive of experience with people of various backgrounds.

Languages

1

Affiliations

  • Art
  • Music
  • Exercise

Languages

German
Limited

References

References available upon request.

Timeline

Caregiver

CDWA
05.2025 - Current

Food Service Worker

Taco Bell
11.2023 - 10.2025

Food Service Worker

Dairy Queen Grill & Chill
06.2023 - 08.2023

GED -

Gravity Learning Center

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Patience Goad