Patience Mancera
Dade City
Summary
Compassionate caregiver with a proven track record at Home Instead, enhancing client well-being through respectful support and relationship building. Skilled in elderly care and medical record-keeping, I excel in problem-solving and time management, ensuring clients feel valued and understood while maintaining high standards of care.
Thrives in supportive and compassionate settings, looking to transition into new field. Developed strong communication and empathy skills, along with ability to manage daily care routines effectively. Aims to bring these transferrable skills to new role, contributing to positive and caring environment.
Overview
1
1
year of professional experience
Work History
Caregiver
Home Instead
02.2025 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Customer Service Cashier
DnD Food Mart
10.2024 - 01.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Developed and managed relationships with customers to increase customer loyalty.
Education
GED -
James Irvin
Dade City, FL08-2025
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Strong ethics
- Relationship building
- Flexible schedule
- Verbal and written communication skills
- Flexible schedule and availability
- Medical record-keeping
- Records management
- Active listening
Timeline
Caregiver
Home Instead
02.2025 - Current
Customer Service Cashier
DnD Food Mart
10.2024 - 01.2025
GED -
James Irvin
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