Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patience Opata

Norwich,CT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Articulate Telephone Operator driven to deliver top-notch telephone management services. Organizes work area to promote efficiency and provides superior customer service.

Overview

10
10
years of professional experience

Work History

Patient Care Technician, Emergency Department

Backus Hospital
05.2014 - Current
  • Enhanced patient comfort by providing compassionate care and addressing their individual needs.
  • Contributed to efficient emergency department operations by effectively prioritizing and managing tasks.
  • Improved patient satisfaction with timely and accurate communication regarding procedures and updates.
  • Assisted nursing staff in administering medications, monitoring vital signs, and updating electronic medical records.
  • Provided emotional support to patients and families during challenging situations, fostering trust and positive relationships.

Remote Case Investigator/ Contact Tracer

Am Trace LLC( Vermont Dept Of Health)
04.2020 - 12.2022
  • Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
  • Enhanced department efficiency with streamlined processes for evidence collection and documentation.
  • Increased conviction rates by collaborating closely with prosecutors to build strong cases.
  • Conducted comprehensive background checks, contributing to informed hiring decisions and improved workplace safety.
  • Assisted in the development of investigative strategies, resulting in more efficient case resolutions.

Education

High School Diploma -

High School At Ghana
Ct

Associate Of General Studies - Nursing Education

Three Rivers Community College
Norwich, CT

CNA Diploma -

Training Direct
Bridgeport, CT

Skills

  • First Aid Knowledge
  • Organizational Skills
  • Team Collaboration
  • Critical Thinking
  • Information Protection
  • Data Collection
  • Client Documentation

Timeline

Remote Case Investigator/ Contact Tracer

Am Trace LLC( Vermont Dept Of Health)
04.2020 - 12.2022

Patient Care Technician, Emergency Department

Backus Hospital
05.2014 - Current

High School Diploma -

High School At Ghana

Associate Of General Studies - Nursing Education

Three Rivers Community College

CNA Diploma -

Training Direct
Patience Opata