PATIENCE ROACH
CRACKER BARREL
SULPHUR,LA
1
Certification
2
years of professional experience
Dedicated Process Technology with a strong foundation in industrial operations and unit management. Highly organized professional with a proven track record of maintaining high productivity and safety standards in fast-paced environments. Committed to leveraging technical training in process variables, troubleshooting, and unit startups to contribute to organizational excellence.
Work History
Server
1 Year 4 Months- Collaborate with diverse team members to ensure efficient operations and high-quality guest experiences.
- Manage multiple priorities under pressure, maintaining a professional demeanor while resolving guest inquiries.
- Maintain a clean and safe work environment by executing rigorous cleaning and station maintenance duties.
Carhop Server
1 Year 1 Month- Ensured 100% order accuracy and quality control before final delivery to customers.
- Demonstrated strong time management and organizational skills in a high-volume, fast-paced service environment.
- Addressed and resolved customer concerns promptly to maintain brand integrity and guest satisfaction.
Education
High School Diploma
- Graduated with Honors from the STEPS program.
- GPA: 3.87 GPA
Associate of Applied Science - Process Technology
Relevant Coursework: Unit Operations, Instrumentation, Process Systems, Safety/Health/Environment, and Troubleshooting.
Skills
Technical Knowledge: Unit Startup/Shutdown
Troubleshooting
P&ID Development
Process Variable Monitoring (P/T/L/F)
and Safety Protocols.
Systems & Simulations: DCS Systems
Plant Board Simulations
and Microsoft Office Suite.
Tools & Equipment: Pumps
Compressors
Distillation Columns
Heat Exchangers
Steam Generators
Valve Wrenches
Vacuum Seal Pots
and Sample Stations.
Soft Skills: Team Collaboration
Detail-Oriented
Time Management
and Problem-Solving.
Accomplishments
- Sempra Infrastructure Road to Success Scholarship Recipient (2025-26).
- Accelerated career path by beginning college at age 16 to complete an Associate degree early.
- Maintained full-time employment while managing a rigorous technical academic schedule.
- Expected graduation date from SOWELA August 2026.
Certification
TWIC Card (Transportation Worker Identification Credential).
Timeline
Server
CRACKER BARREL
02.2025 - CurrentRead More
Carhop Server
SONIC DRIVE-IN
01.2024 - 02.2025Read More
SULPHUR HIGH SCHOOL
High School Diploma
Read More
SOWELA TECHNICAL COMMUNITY COLLEGE
Associate of Applied Science from Process Technology
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