Patience Steward
Robinson,IL
Summary
Compassionate CNA with extensive experiences at both Timber-creek and Robinson Rehab when worked there. I worked towards enhancing patient satisfaction through empathetic care and effective communication. Skilled in vital signs monitoring and problem-solving, I prioritize patient safety and comfort while fostering teamwork and collaboration. Proven ability to respond promptly to patient needs, ensuring high-quality individualized care. I did my job to the best of my ability & in a timely manner. I picked up a lot whenever needed. I worked well with my coworkers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA/RA
Timbercreek
02.2025 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels..
CNA
Robinson Rehab & Nursing
09.2020 - 01.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Registration Clerk
Crawford Memorial Hospital
01.2023 - 08.2023
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
Education
General Studies - NA
Robinson High School
Robinson, IL05.2021
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Basic life support
- Emergency response
- Problem-solving
- Multitasking and organization
Certification
CNA license
CPR certified
Timeline
CNA/RA
Timbercreek
02.2025 - Current
Registration Clerk
Crawford Memorial Hospital
01.2023 - 08.2023
CNA
Robinson Rehab & Nursing
09.2020 - 01.2025
General Studies - NA
Robinson High School
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