PATIENCE SYLVESTER
Brooklyn,NY
Summary
Detail-oriented administrative professional with experience in office operations, client support, and team coordination. Skilled in optimizing workflows, managing resources, and providing exceptional service. Proficient in Microsoft Office Suite and committed to improving organizational efficiency.
Overview
5
5
years of professional experience
Work History
Career Development Specialist
Bedford Stuyvesant Restoration Corporation
08.2022 - 07.2024
- Enhanced client intake and service processes, optimizing workflows and improving job referral success
- Coordinated client assessments and job placements, ensuring clients were matched with relevant opportunities
- Took charge of team responsibilities during the manager's absence, ensuring smooth operations and task completion
- Executed over 20 workshops and hiring events, facilitating successful job placements by connecting job seekers with employers
Office Assistant (Contract)
Bedford Stuyvesant Family Health Center
12.2021 - 08.2022
- Managed patient scheduling and communications, improving office workflow and minimizing scheduling conflicts
- Oversaw office supply inventory and equipment maintenance to ensure office efficiency
- Organized patient records, ensuring compliance with retention policies and healthcare regulations
Sales Associate
Beautiful Amore Skincare
09.2020 - 03.2021
- Delivered exceptional customer service, assisting clients with product selection and promoting brand loyalty
- Managed inventory and ensured products were well-stocked and displayed for maximum sales
- Processed transactions and maintained accurate records of customer interactions
Data Entry Clerk (Contract)
Prime Clerk LLC
01.2020 - 09.2020
- Streamlined data entry processes to ensure accurate and efficient information management
- Managed office supplies and maintained an organized inventory to ensure smooth operations
- Organized bulk mail sorting, ensuring timely processing and delivery
Education
Associates in Arts - Criminal Justice
Kingsborough Community College
Brooklyn, NY08.2024
HS Diploma -
Uncommon Charter High School
Brooklyn, NY06.2016
Skills
- Client Support & Relationship Management
- Office Operations & Process Optimization
- Workshop Execution & Event/Team Coordination
- Microsoft Office Suite (Excel, Word, PowerPoint)
Timeline
Career Development Specialist
Bedford Stuyvesant Restoration Corporation
08.2022 - 07.2024
Office Assistant (Contract)
Bedford Stuyvesant Family Health Center
12.2021 - 08.2022
Sales Associate
Beautiful Amore Skincare
09.2020 - 03.2021
Data Entry Clerk (Contract)
Prime Clerk LLC
01.2020 - 09.2020
Associates in Arts - Criminal Justice
Kingsborough Community College
HS Diploma -
Uncommon Charter High School
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