Patience Turkson

• Analyze instructor lessons to assess quality of education and assistance offered to students.
• Create individualized support plans for the students dependent on meeting their educational, emotional, and behavioral needs.
• Develop partnerships with parents and within the organization to build awareness, increase support and share resources.

• Pre-screened and completed background onboarding documentation to aid in authorized employment.
• Improved the confidentiality and accessibility of the organizational filing creation systems.
• Created and facilitate agency wide operations for new hire onboarding within the Hartford, Eastern and Central organization regions.
• Led professional and thorough orientation sessions, introducing new hires to key company information.
• Collected data, created surveys, course material and handbooks for different onboarding needs.

• Facilitate healthy relationships with athletes, parents and coaches.
• Create throwing and lifting practice plans for athletes.

• Educated residential and community clients transitional life skills to aid in transitional goals.
• Developed and provided testing for clients to form individualized transitional plans.
• Developed classroom expectations and aided in coaching students on regulation breaks.

Susan Wayne Center Of Excellence - Residential Supervisor

Thompson, CT

10/2019 - 08/2021

• Attended meetings with campus departments for staff training and client plans to aid in future discharges.
• Performed employee supervisions.
• Analyzed, recorded, and updated shift summaries in logbooks, system drives, and company-wide emails.

Susan Wayne Center Of Excellence - Residential Backup Supervisor

Thompson, CT

01/2018 - 10/2019

• Collaborated and develop team communications between staff and program administrators to review PBIS program performance.
• Observed overall shift trainings to strengthen current knowledge about the clients' statuses and dual diagnoses.

Susan Wayne Center Of Excellence - Residential Counselor

Thompson, CT

05/2017 - 01/2018

• Cultivated positive relationships to aid in individual growth towards successful societal/familial re-entry.
• Enforced program protocols/expectations to promote a safe environment and client interaction.

• Toured state correctional facilities to analyze different populations.
• Worked with addiction and re-entry services to better understand the
  offered counseling for incarcerated populations.