Patience Waycaster
Bethesda,United States
Summary
Dynamic Executive Assistant with a proven track record in administrative assistant positions, adept at calendar management and document organization. Recognized for enhancing office efficiency and delivering exceptional customer service. Skilled in data analysis and effective communication, consistently supporting senior leadership in achieving operational excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Commander
Medical Readiness Brigade, National Capital Region
Bethesda, MD
11.2024 - Current
- Managed scheduling and calendar for senior leadership within Medical Readiness Brigade.
- Greeted visitors warmly upon arrival at the office premises.
- Prepared and organized meeting materials, including agendas and presentations.
- Implemented office procedures to enhance efficiency and support team operations.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Leveraged word processing software to create proposals, letters and memos.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Sexual Harassment/Assault Response and Prevention Regional Program Manager
Regional Health Command- Pacific
Joint Base Lewis-McChord, WA
07.2020 - 12.2021
- Monitored policy and regulation changes regarding SHARP program, disseminating updates to stakeholders across Pacific region.
- Analyzed data from diverse sources to identify trends and opportunities for improving regional programming efforts.
- Developed and managed annual budget for SHARP program, ensuring alignment with regional headquarters and military treatment facilities.
- Maintained accurate records for all aspects of individual programs at medical facilities across the region.
Unit Victim Advocate
Madigan Army Medical Center
Joint Base Lewis-McChord, WA
01.2018 - 07.2020
- Executed annual awareness and prevention events within hospital, enhancing community engagement.
- Processed certification and re-certification applications for DoD Sexual Assault Advocate Certification Program.
- Updated unit Standard Operating Procedures and Command Policy to reflect program changes.
- Developed tailored safety plans and provided crisis intervention support as needed.
- Maintained accurate documentation of client interactions and services provided.
Command Executive Assistant
232d Medical Battalion
San Antonio, TX
09.2015 - 09.2016
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Developed presentations and reports for command briefings and updates.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Greeted visitors warmly upon arrival at the office premises.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Advanced Individual Training Platoon Sergeant
Echo Company, 232d Medical Battalion
San Antonio, TX
05.2013 - 09.2015
- Managed welfare and accountability of 80 to 125 Soldiers during 16-week training cycles.
- Monitored performance and provided regular constructive feedback to trainees.
- Tracked financial issues, personnel action requests, and academic performance for administrative duties.
- Processed orders and leave forms for transitions to next duty station after graduation.
Education Non-comissioned Officer in Charge
Caral R. Darnall Army Medical Center
Fort Hood, Texas
01.2012 - 04.2013
- Coordinated monthly orientations for new hospital employees, maintaining attendance and performance records.
- Managed scheduling of advanced medical certification courses to enhance staff qualifications.
- Oversaw requests for training and event space across four department classrooms.
- Maintained equipment accountability and supervised inventory levels for supplies.
- Reviewed and certified timecards for department staff, ensuring accuracy in payroll.
- Updated required training records in Defense Training Management System (DTMS) upon receipt of completion certificates.
Administrative Assistant to the Command Sergant Major
Carl R Darnall Army Medical Center
Fort Hood, Texas
02.2010 - 12.2011
- Coordinated meetings and communications for hospital Command Sergeant Major with staff and external agencies.
- Managed executive team calendars, composed letters, memos, reports, and presentations as needed.
- Organized files and maintained a tidy front desk and reception area.
- Processed correspondence for signature from the Command Sergeant Major timely and accurately.
- Arranged travel logistics and disseminated details to relevant personnel efficiently.
- Ensured compliance with quarterly and annual safety requirements as section Safety officer.
- Facilitated supply ordering and inventory management for administrative operations.
Education
Associate's degree - Medical Office Administration
Green River Community College
Auburn, WA, United States12.2021
Skills
- Calendar management
- Presentation development
- Data analysis
- Customer service
- Effective communication
- Time management
- Document preparation
- Articulate and well-spoken
- File organization
- Administrative support specialist
- Professional and mature
- Proper phone etiquette
- Office management
- Spreadsheet tracking
Certification
- Data Entry Certificate, December 2020
- Office Support Certificate, March 2021
References
- Kathleen Bond, kbond7907@gmail.com, 860-539-5942, personall reference
- Jamie Riddick, jriddick14@yahoo.com, 210-382-0561, personal reference
- Candice Ferguson, armygreen2@gmail.com, 210-268-9690, professional reference
- Woodrow Nash, wood_2@hotmail.com, 703-945-9600, professional reference
- Terrelli Demonia, terrelli_d@yahoo.com, 808-342-1671, professional reference
Timeline
Executive Assistant to the Commander
Medical Readiness Brigade, National Capital Region
11.2024 - Current
Sexual Harassment/Assault Response and Prevention Regional Program Manager
Regional Health Command- Pacific
07.2020 - 12.2021
Unit Victim Advocate
Madigan Army Medical Center
01.2018 - 07.2020
Command Executive Assistant
232d Medical Battalion
09.2015 - 09.2016
Advanced Individual Training Platoon Sergeant
Echo Company, 232d Medical Battalion
05.2013 - 09.2015
Education Non-comissioned Officer in Charge
Caral R. Darnall Army Medical Center
01.2012 - 04.2013
Administrative Assistant to the Command Sergant Major
Carl R Darnall Army Medical Center
02.2010 - 12.2011
Associate's degree - Medical Office Administration
Green River Community College
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