Patience Wolff
CRACKER BARREL
Kissimmee,FL
1
Certification
9
years of professional experience
Motivated and results-oriented entry-level manager with a strong foundation in leadership and team development. Experienced in overseeing daily operations, driving productivity, and delivering exceptional customer service. Proven ability to adapt quickly to new challenges and thrive in a fast-paced, dynamic setting
Work History
Co manager
2 Years 4 Months- Communicate respectfully and consistently promote a team-oriented atmosphere.
- Ensure every guest enjoys a courteous and seamless shopping experience.
- Maintain availability of all food offerings; ensure cleanliness and proper maintenance of preparation areas and equipment.
- Execute shift responsibilities, uphold presentation standards, and represent the RaceTrac brand. Leadership Development
- Lead coaching, training, and evaluation of direct reports while maintaining operational standards.
- Collaborate with the General Manager to oversee inventory control and manage the distribution of materials, merchandise, and supplies. Establish and nurture relationships with vendors to ensure timely and accurate deliveries.
Shift leader and cook
8 Years 9 Months- Prepare and cook menu items in accordance with Cracker Barrel's recipes and standards.
- Ensure all food products are handled, stored, and prepared safely and in accordance with food safety guidelines.
- Operate kitchen equipment and maintain a clean and organized work area.
- Adhere to all company policies, procedures, and sanitation standards.
- Supervise daily operations and ensure efficient restaurant performance during assigned shifts.
- Train, coach, and mentor team members to uphold Cracker Barrel's service standards and operational procedures.
- Manage inventory levels and order supplies to meet restaurant needs while controlling costs.
- Address customer inquiries and concerns promptly and professionally.
- Assist in scheduling, labor management, and maintaining high morale among team members.
Education
- Surgical Tech
Secondary School
Skills
Positive attitude
Team Player
Problem-Solving
Effective Communicator
Leadership and Team Management
Collaboration and Teamwork
Problem Solving and Adaptability
Section name
Sent from my iPhone
Certification
Servsafe
Timeline
Co manager
RACETRAC
01.2023 - 05.2025Read More
Shift leader and cook
CRACKER BARREL
01.2018 - CurrentRead More
Ridge Community Highschool
Secondary School
Read More
South College
from Surgical Tech
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