Dynamic professional with a blend of technical expertise and people skills, prepared to thrive in nursing. Bringing an upbeat and compassionate approach to patient care driven by the desire to contribute positively to healthcare environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technologist
PwC
Tampa
06.2023 - 08.2025
Collaborated with teams to identify client needs and develop tailored technology solutions.
Analyzed user feedback to enhance technology solutions, resulting in improved user experience.
Incorporated technology to identify and resolve problems and further develop processes.
Performed root cause analysis on reported bugs or errors within the system.
Deployed application updates after thorough testing was completed successfully.
Key duties included diagnosing and fixing hardware and software issues, managing and maintaining a large inventory of technology assets, and coordinating their deployment across multiple sites.
Supported project delivery by coordinating meetings and documenting progress updates.
Prepared reports detailing project findings and actionable recommendations for stakeholders.
Leveraged outstanding communication, interpersonal and people skills to work well with clients.
Operations Manager
Dollar Tree
Tampa
08.2022 - 01.2023
Oversaw daily store operations, ensuring compliance with company policies and enhancing operational efficiency.
Managed inventory levels and coordinated restocking activities effectively.
Collaborated with management to develop staff schedules and optimize shifts, ensuring adequate staffing levels to meet customer demand.
Monitored and improved efficiency of processes, team performance, and customer service.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Cleaned and sanitized coolers and bathrooms, swept aisles, mopped floors, and logged daily cleanings to maintain a hygienic store environment.