Patience Zimmer
Portersville,PA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Yeoman
U.S. Navy Reserve
08.2021 - 08.2023
- Used hand-held devices and computers to perform clerical administrative duties.
- Created, sent, and received correspondence and reports.
- Organized and maintained files, records, and publications.
- Supported administrative team.
- Conducted reporting and detaching procedures with personnel.
Rural Carrier Associate
United States Postal Service, USPS
03.2022 - 01.2023
- Maintained records on customers with mail forwarding and change of address requests.
- Sorted mail according to order of address appearance for easy access in field.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Signed and received mail with signature requirements upon delivery and loading.
Aviation Boatswain's Mate, Fuels
United States Navy, USN
06.2013 - 08.2021
- Supervised and coordinated activities of crew aboard ship.
- Conducted and performed inspections of fuel station equipment to detect leaks and broken nozzles.
- Fueled airline equipment and aircraft according to exact work orders.
- Handled aviation fuel and chemicals with correct procedures and quality control standards.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report data.
Retail Sales Associate
Dillard's
08.2018 - 02.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Nurse Aide
Concordia Lutheran Ministries
08.2011 - 06.2013
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with patient transfer and ambulation.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Used company software and databases to maintain records of services performed and patient conditions.
Swing Manager
McDonald's
11.2009 - 08.2011
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Integrated service and team management strategies to boost business profits.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
Bachelor of Science - Business Administration
University of Maryland, Global Campus
College Park, MD12.2023
Associate of Arts - General Studies
University of Maryland, Global Campus
College Park, MD2022
Skills
- Report Generation
- Paperwork Processing
- Report Creation
- Team Management
- Customer Service
- Prioritization
- Spreadsheets
- Staff Education and Training
- Administrative Support
- Leadership
- Filing
- Office Administration
Certification
Fuel-System-Maintenance Worker (Any Industry, 2016
Pumper-Gauger, 2019
Maintenance Mechanic (Any Industry), 2021
Timeline
Rural Carrier Associate
United States Postal Service, USPS
03.2022 - 01.2023
Yeoman
U.S. Navy Reserve
08.2021 - 08.2023
Retail Sales Associate
Dillard's
08.2018 - 02.2019
Aviation Boatswain's Mate, Fuels
United States Navy, USN
06.2013 - 08.2021
Nurse Aide
Concordia Lutheran Ministries
08.2011 - 06.2013
Swing Manager
McDonald's
11.2009 - 08.2011
Bachelor of Science - Business Administration
University of Maryland, Global Campus
Associate of Arts - General Studies
University of Maryland, Global Campus
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