Patience Tatum Everson
Red Dog Bistro
West Jefferson,NC
1
Certification
3
years of professional experience
Customer Service Professional with extensive experience in reservation management. Delivered exceptional guest satisfaction through effective problem-solving and maintaining service flow in high-pressure environments. Focused on fostering welcoming atmospheres and enhancing overall customer experiences.
Work History
Cashier/ Team Member
1 Month- Processed payments using point of sale.
- Adapted to fast-paced front-end operations while delivering consistent service.
- Assisted customers with product location, pricing, and checkout questions.
- Resolved returns and exchanges while following store policies and transaction procedures.
- Maintained organized, clean register area and restocked front-end supplies.
Hostess/ Busser/ Server
1 Month- Greeted guests promptly, confirmed reservations, and managed waitlist flow to support smooth seating.
- Coordinated dining room seating assignments to balance table turnover and service coverage.
- Communicated guest arrival details to servers and management to maintain accurate floor coordination.
- Resolved seating delays professionally, keeping guest expectations clear during busy service periods.
- Answered customer questions about hours, seating, and menu information.
Laundry Attendant
1 Year 3 Months- Delivered customer service by addressing inquiries about laundry services, enhancing customer satisfaction.
- Operated industrial laundry machines, ensuring timely washing and drying of linens.
- Folded dried articles neatly.
- Assisted in folding and organizing clean linens for easy access.
- Provided excellent customer service by addressing inquiries about laundry services.
- Folding and organizing clean linens for quick access, improving workflow efficiency.
- Followed safety protocols while handling chemicals and equipment regularly.
- Folded dried laundry articles neatly to ensure organized presentation.
- Performed housekeeping duties to maintain operational efficiency.
Restaurant Hostess
9 Months- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Managed reservations to maximize seating capacity and reduce wait times.
- Coordinated with waitstaff to ensure smooth service flow.
- Maintained cleanliness and organization of the host station for professional appearance.
- Resolved guest complaints swiftly to uphold high customer satisfaction.
- Collaborated with management to implement improved guest experience.
- Responded to phone inquiries for reservations and takeout orders, ensuring accurate communication and service.
Education
High School Diploma
- Graduated Cosmetology School and have a license in that field.
- The course was from August 2023 and graduated in April 2025.
Skills
Reservation management
Customer service
Conflict resolution
Time management
Issue resolution
Communication skills
Multitasking
Safety protocols
Certification
South Carolina Department of Labor, Licensing, and Regulation
Board of Cosmetology
License Type (Registered Cosmetologist)
License number (100099)
Issued (June 2nd, 2025)
References
References available upon request.
Timeline
Cashier/ Team Member
Tractor Supply
10.2026 - CurrentRead More
Hostess/ Busser/ Server
Red Dog Bistro
10.2026 - CurrentRead More
Laundry Attendant
Sea Island Suds
07.2025 - 10.2026Read More
Restaurant Hostess
Acme Lowcountry Kitchen
09.2023 - 06.2024Read More
Lucy Garrett Beckham High School
High School Diploma
Read More