Patool Hakem
Lynn,MA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Daycare Assistant
Circles Learning center
Millbury, MA
01.2019 - 06.2020
- Introduced learning activities and imaginative play to teach children to explore.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Tutored and mentored school children to provide additional learning opportunities.
- Kept inventory of toys, art supplies and well-organized and well-stocked to meet needs of children under care.
- Developed and enforced positive strategies to encourage good behavior.
- Balanced schedules to promote optimal rest, play and educational periods.
- Secured indoor and outdoor premises to protect children.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
Sales Associate
Tjmax
Waltham, MA
01.2024 - 11.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Utilized specialized software applications related to the job role.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Caregiver
Tempus Unlimited
Lynn, MA
11.2023 - Current
- Administered prescribed medications on a timely basis following care plan instructions.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Accompanied clients to doctor's appointments and outings when necessary.
- Responded promptly to emergency situations according to established protocols.
Manager
Bethany Transportation
Cambridge, MA
10.2023 - 03.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Initiated new projects that resulted in increased productivity across all departments.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Coordinated with other departments regarding their needs for specific types of data entries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Waltham Sr High School, Waltham,MA, US
Waltham MA05.2022
Skills
- Activities Leadership
- Early Education
- Time Management
- Problem-Solving
- Caring and Responsible
- Developmental Focus
- Calendaring and Scheduling
- Decision Making
- Creative Thinking
- Organization and Attention to Detail
- Conflict Resolution
- Customer Service
- Critical Thinking
- Flexible Schedule
- Organizational Skills
- Scheduling
- Data Entry
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Sales Associate
Tjmax
01.2024 - 11.2024
Caregiver
Tempus Unlimited
11.2023 - Current
Manager
Bethany Transportation
10.2023 - 03.2024
Daycare Assistant
Circles Learning center
01.2019 - 06.2020
High School Diploma -
Waltham Sr High School, Waltham,MA, US
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