Patra Abuelenin
Lanham
Summary
Experienced professional with 20+ years of combined community leadership experience as well as administrative, academic, behavioral health, and clinical experience. Highly adaptable, detail-oriented, and skilled in cross-cultural communication.
Overview
25
25
years of professional experience
Work History
Community Affairs Director
Diyanet Center of America
01.2018 - 07.2024
- Performed and executed outreach to organizations, schools, community groups, businesses and restaurants involvement.
- Established partnerships to help strengthen community bonds.
- Coordinated events such as health drives and immunization awareness with local hospitals around the area.
- Organized events such as weddings, private events and all types of events that happened on campus.
- Engaged with community members to ensure comfort and entertainment while ensuring great service provided all around the community.
- Provided guidance on policies and procedures to ensure members safety and satisfaction.
- Development of different system to help organize the organizations profiles, track community profit intake and rates.
- Developed and implemented interview process for job positions.
- Act as a primary on camera spokesperson for interview and news broadcasts.
Volunteer Chaplain - Department of Patient Service
Doctors Community Hospital
01.2022 - 01.2024
- Played a crucial role in providing emotional and spiritual support.
- Collaborated with healthcare teams to ensure comfort of patients while staying up to date with those patients and families in need for spiritual counseling.
- Facilitated support with grieving and loss and mental health issues.
- Conducted interfaith services and rituals for patients and families.
Independent Contractor as a freelance Interpreter
Adastra
12.2017 - Current
- Completing assignments in need of interpretation/translating in various fields including health offices, hospitals, schools and correction/counseling services.
- Collaborate and work with nurses and healthcare providers in house visits to help in communication clarification and interviews with patients.
- Completing assignments for social security benefits and various other government services for communities in need using medical terminology interpretation.
Emergency Department Clinical Medical Assistant/ Triage
Richmond University Medical Center
08.2012 - 12.2016
- Responsible for greeting patients, scheduling appointments, verifying insurance, reviewing new patient registration and entry of patient information into the practices designated system.
- In addition, responsible accurate messages and routing correspondence efficiently.
- Serves as a liaison between patients and medical support staff.
- Travels to different practices as needed.
- Participated in the collection of quality data.
- Helped in identifying and documenting cultural and linguistic needs of patients.
- Participated in identifying and documenting advanced directives.
- Worked with clinical staff and providers with obtaining ER and hospital information.
- Arranged follow-up appointments as indicated by clinical staff and providers.
- Worked with all hospital nursing staff managing the flow of patients and material required for patient care for adult age groups, Pediatrics, Trauma, maternal.
- Worked and complied with clerical functions as requested such as scheduling appointments for office and out-patient procedures and follow-ups.
- Coordinated with other healthcare professionals of nursing units, transcribed Physician orders making necessary appointments, assisted with transfers, discharges, and admissions of patients.
- Demonstrated triage or emergency care.
- Start IV’s, POC Finger sticks, Phlebotomy and venipuncture blood draws, blood Culture specimens, EKG.
- Pregnancy tests, Urine cultures and analysis, Drug Screening and preparing and sending out specimens for laboratory testing.
- Performing various duties and functions in the treatment and care of patients.
- Specific duties include preparing and patients for procedures, medical tests and examinations.
- Recording vital signs, assisting patients with hygiene and clothing needs.
Medical Records Technician
Altegra Health - The Coding Source
03.2012 - 07.2012
- Reviewing and retrieving medical risk adjustment records requested by insurance companies.
- Retrieving and capturing proper ICD-9 coding from specific dates, in order to submit to NY state Medicaid program for risk adjustment compliance.
- Visiting several different practices and clinics at assigned locations including Pediatrics, Internal medicines, Rehabs and Gynecologists.
- Involved in Customer Service Levels of practices and ensure compliance to OSHA and HIPAA standards.
- Maintained medical records of patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system; processing, maintaining, compiling, and reporting patients' information for health requirements and standards.
Clinical Administrative Supervisor/Urodynamic Technician
Women’s Medical Health Checkup PC
12.2008 - 01.2012
- Assisting with patient flow, rooming patients, taking vital signs, chart preparation and completion, patient call backs, phone triage, setting up for in-office procedures.
- Assisting the doctors during office visits/procedures, surgery scheduling, nurse visits, cleaning & restocking rooms, ordering supplies, and back-office management.
- Scheduled patients for urodynamic testing while documenting progress on custom software program.
- Performed urodynamic testing on patients independently.
- Responsible for catheterization of assigned patients under aseptic, atraumatic conditions: observed condition of patients and reported unusual conditions to physician.
- Supervised other healthcare staff on the use of urodynamic machines relative to the needs and characteristics of individual cases.
- Performed numerous venous blood drawings on patients.
- Filled requisitions for lab testing and dealt with insurance billing and verified medical insurance eligibility for patients.
- Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures and treatment into computer.
- Release information to people and agencies according to regulations.
- Plan, develop, maintain and operate a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze information.
- Ensured compliance of law and compliance of policies of medical health care.
Elementary School Teacher
Miraj Islamic School
09.2000 - 06.2005
- Developed curriculum and class content, delivered lectures and prepared workshops.
- Experienced planning daily and monthly educational strategies for the optimum student teaching experience.
- Nurturing and helping young-aged students to adapt and participate on various social skills to enhance their development and mental abilities.
- Utilized hands-on methods and tools for classroom lesson preparations, grading, tutor and testing students.
- Organizing, registering and publicizing staff for workshops and staff development.
Education
Bachelors of Science - Human Development
Empire State College
Saratoga Springs, New York05.2013
Certificate - Phlebotomy and ECG Technician
The Manhattan Institute
09.2014
Certificate - Clinical Medical and Administrative Assistant - CMA
San Joaquin Valley College
Visalia, California06.2008
Skills
- 120-hour TEFL Certification (Teaching English as a Foreign Language)
- Registered Behavioral Therapist (RBT) Certification Number: RBT-25-487181
- Holistic Therapy - Cupping Therapy Practicioner
- Registered Medical Assistant – Certification ID: 2787308
- Bilingual proficiency (Arabic)
- DDC0100 – Introduction to Developmental Disabilities
- HAS0100 – Health and Safety
- HIV0100 – HIV and Bloodborne Pathogens
- ZTC0100 – Zero Tolerance
- HIPAA Certification
- Behavioral Associate of Central Florida – 7-Day Behavioral Technician Training & Workshop
- CPR/AED Certified
- Phlebotomy & EKG Trained and Certified
- Knowledge of OSHA and HIPAA Regulations
- BLS CPR, Phlebotomy, Clinical Medical Assisting, EKG, and Finger Stick
- EMR Software: Cerner, Mysis, PowerChart
- Medical Records Retrieval
- Microsoft Word, PowerPoint, Excel
Linguist
Languages: English – Arabic
Timeline
Volunteer Chaplain - Department of Patient Service
Doctors Community Hospital
01.2022 - 01.2024
Community Affairs Director
Diyanet Center of America
01.2018 - 07.2024
Independent Contractor as a freelance Interpreter
Adastra
12.2017 - Current
Emergency Department Clinical Medical Assistant/ Triage
Richmond University Medical Center
08.2012 - 12.2016
Medical Records Technician
Altegra Health - The Coding Source
03.2012 - 07.2012
Clinical Administrative Supervisor/Urodynamic Technician
Women’s Medical Health Checkup PC
12.2008 - 01.2012
Elementary School Teacher
Miraj Islamic School
09.2000 - 06.2005
Certificate - Clinical Medical and Administrative Assistant - CMA
San Joaquin Valley College
Bachelors of Science - Human Development
Empire State College
Certificate - Phlebotomy and ECG Technician
The Manhattan Institute