Patrece A Cooper
207 Alder Street
Summary
Diligent medical biller with extensive knowledge in medical billing processes and healthcare administration. Proven track record of ensuring accurate claim submissions and timely reimbursement. Known for effective communication and problem-solving skills, consistently meeting needs of healthcare providers.
Experience in Epic, Medent and Microsoft Excel.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Biller
Practice Resources
Syracuse, NY
10.2022 - Current
- Coordinated billing processes to ensure timely and accurate submission of medical claims for reimbursement.
- Analyzed patient accounts to identify discrepancies and resolve issues with insurance providers expeditiously.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Streamlined revenue cycle workflows, improving overall efficiency in billing operations and reducing claim denials.
- Collaborated with healthcare professionals to clarify treatment details and secure necessary documentation for billing purposes.
- Improved patient satisfaction by providing clear explanations of billing procedures and addressing billing inquiries promptly.
Medication Reconciliation Technician
St. Joseph's Hospital and Medical Center
Syracuse, NY
12.2020 - 10.2022
- Compiled medication lists for patients by effectively communicating with either the patient, family or other healthcare establishments.
- Assisted in the training of new employees.
- Verified patient allergies.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Certified Pharmacy Technician
Kinney Drugs Store
Liverpool, NY
08.2013 - 12.2020
- Maintained clean and organized pharmacy shelving and work areas.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Cosmetic Beauty Advisor
The Bon Ton Stores
Syracuse, NY
08.2009 - 04.2013
- Greeted customers at counter, delivered personalized customer service, finalized sales and maintained store appearance.
- Finalized purchases and processed payments.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Evaluated customer skin to determine unique conditions and skin type.
- Attended vendor training to enhance brand-related product knowledge and beauty trends.
- Offered mini-facial and makeup applications to inspire sales and repeat business.
Education
High School Diploma -
Liverpool High School
Liverpool, NY06-2007
Skills
- Detail-Oriented
- Verbal and Written Communication
- Recordkeeping and Documentation
- Answering and Routing Calls
- Time Management
- Strong Listening Talents
- Friendly, Positive Attitude
- Computer Skills
- Attention to Detail
- Medical billing
- Accounts receivable
- Medicare and medicaid process
- Claims review
- Proficiency in Medent
- Data Entry Experience
- HIPAA compliance
Certification
- Certified Pharmacy Technician (CPhT)
Timeline
Medical Biller
Practice Resources
10.2022 - Current
Medication Reconciliation Technician
St. Joseph's Hospital and Medical Center
12.2020 - 10.2022
Certified Pharmacy Technician
Kinney Drugs Store
08.2013 - 12.2020
Cosmetic Beauty Advisor
The Bon Ton Stores
08.2009 - 04.2013
High School Diploma -
Liverpool High School
References
Steven Berkowitz, RPH
315-882-1263
325 Westminster Rd, Dewitt, NY, 13214
Retired supervising pharmacist
Casie Zydanowicz
315-751-9304
214 Niagra Ave N, Syracuse, NY, 13209
Former supervisor
Jamie Brinkus
315-657-0185
Former manager
Education and Training
other