Strategic Accounts Receivable Manager / Senior Supervisor with progressive growth from AR Clerk to leadership roles. Proven record of managing high-performing teams, improving departmental efficiency by 30%, and serving as a pivotal SAP S/4HANA Super User supporting global ERP implementation and optimization. Data-driven, bilingual professional with strong expertise in financial analysis, process improvement, and cross-functional leadership.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Accounts Receivable Supervisor
GraceKennedy Foods (USA), LLC
05.2011 - 10.2025
Advanced from Accounts Receivable Clerk to Supervisor through sustained performance, operational expertise, and leadership development.
Manage and develop a team of 6 AR professionals, driving accountability, engagement, and continuous improvement.
Increased departmental efficiency by 30% by redesigning workflows, standardizing procedures, and aligning systems with business needs.
Serve as a key SAP S/4HANA Super User, supporting ERP implementation, optimization, and post-go-live stabilization across global SBUs.
Lead cross-training initiatives and provide ongoing SAP support, troubleshooting, and user guidance to improve adoption and data accuracy.
Analyze AR metrics, aging trends, and cash flow performance; present insights and recommendations to leadership.
Oversee invoicing, cash application, reconciliations, and dispute resolution to ensure timely collections and strong customer relationships.
Partner cross-functionally with Finance, Sales, IT, and external auditors to support audits, financial reporting, and system initiatives.
Establish and enforce credit and collection strategies to mitigate risk and improve working capital.
Processed and verified invoices for accuracy and compliance with company policies.
Managed vendor relationships, ensuring timely payments and addressing discrepancies promptly.
Executed accounts reconciliation to maintain accurate financial records and reporting.
Developed streamlined processes to enhance efficiency in accounts payable and receivable functions.
Led monthly closing activities to ensure timely reporting of financial data to management.
Maintained detailed aging reports on outstanding balances owed, enabling accurate assessment of company''s cash position at any given time.
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Maintained accurate and complete records to document transactions and support decision-making.
Performed daily bank reconciliations, detecting and resolving discrepancies between bank statements and company records.
Contributed to successful financial audits by providing well-organized documentation of all relevant transactions and account balances.
Assisted in preparing accurate financial statements by maintaining organized records of all transactions related to accounts payable and receivable.
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Implemented internal controls to mitigate risk of fraud, ensuring financial integrity within the organization.
Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
Identified opportunities and risks in accounts payable process to improve standard operating procedures.
Handled sensitive and confidential documents and information to maintain corporate reputation.
Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Managed monthly and quarterly accrual processes, ensuring accurate expense recognition and alignment with financial reporting timelines.
Prepared and posted journal entries to clear miscellaneous receivables tied to incoming claims awaiting resolution, improving account accuracy and reducing outstanding balances.
Monitored, researched, and reconciled pending claims, collaborating with cross‑functional teams to resolve discrepancies and maintain clean receivable ledgers.
Ensured compliance with internal controls and accounting policies while maintaining detailed documentation for audits and month‑end close.
Served as Office Manager, overseeing day‑to‑day administrative operations, vendor coordination, and internal support to maintain an efficient work environment.
Assisted in creating non‑trade purchase orders, validating that the correct budget and G/L accounts were applied to prevent coding errors and maintain budget integrity.
Generated payment batches for approval following workflow completion, ensuring accuracy, timeliness, and adherence to approval hierarchies.
Coordinated with Accounts Payable and approvers to resolve discrepancies and expedite payment processing.
Maintained strong documentation and audit trails for all payment activities to support compliance and transparency.