Summary
Overview
Work History
Education
Skills
Timeline
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Patric Lee

Chicago,IL

Summary

Ambitious, tenacious professional with lieu of customer care experience in various fields. Passionate about providing friendly customer service while maintaining a clean, efficient workspace. Results-driven with a creative streak and a consistent desire to learn no matter the setting.

Overview

9
9
years of professional experience

Work History

Private/Non-Profit Underwriter

Berkshire Hathaway Specialty Insurance
Chicago, IL
07.2022 - Current
  • Evaluated exposures by analyzing financial statements, state law, and loss histories
  • Monitored middle-market accounts through broker relations to identify and mitigate risks

Founder

Patley Cards, LLC
Chicago, IL
06.2021 - 07.2023
  • Founded trading card brand, establishing exclusive partnerships and licensing agreements
  • Designed, produced, marketed, packaged, and distributed sports trading cards

Student Library Assistant

University of Illinois, Urbana-Champaign
Champaign, IL
08.2021 - 12.2021
  • Managed circulation desk, supported university library events
  • Updated paper-to-digital databases and catalog entries

Pharmacy Technician/Customer Service Associate

Walgreens
Urbana, IL
01.2021 - 12.2021
  • Accurately prepared and dispensed prescription and OTC medicine
  • Stocked and organized medication supplies; processed insurance claims

Bobarista

Liquid Fusion
Northbrook, IL
03.2020 - 01.2021
  • Prepared and served boba drinks and smoothies to order
  • Maintained cleanliness and organization of workstation and equipment

Student Manager/Bobarista

Teamoji
Champaign, IL
03.2018 - 03.2020
  • Crafted hot/cold boba drinks, provided friendly customer service
  • Trained and supervised student employees; maintained supply inventory

Package Handler

Amazon
Waukegan, IL
05.2018 - 08.2018
  • Built, wrapped, and sorted transport pallets
  • Sorted, scanned, and loaded package totes for delivery

Shift Lead

Pokelab Champaign
Champaign, IL
09.2017 - 03.2018
  • Provided quick, efficient service in a high-volume, fast casual work environment
  • Managed POS system transactions and cash drawer during shifts

Education

Bachelor of Science - Accountancy

University of Illinois At Urbana-Champaign
Champaign, IL
05-2022

Skills

  • Financial analysis
  • Risk assessment
  • Customer service optimization
  • Inventory management
  • Microsoft products
  • Adobe Creative Cloud products

Timeline

Private/Non-Profit Underwriter

Berkshire Hathaway Specialty Insurance
07.2022 - Current

Student Library Assistant

University of Illinois, Urbana-Champaign
08.2021 - 12.2021

Founder

Patley Cards, LLC
06.2021 - 07.2023

Pharmacy Technician/Customer Service Associate

Walgreens
01.2021 - 12.2021

Bobarista

Liquid Fusion
03.2020 - 01.2021

Package Handler

Amazon
05.2018 - 08.2018

Student Manager/Bobarista

Teamoji
03.2018 - 03.2020

Shift Lead

Pokelab Champaign
09.2017 - 03.2018

Bachelor of Science - Accountancy

University of Illinois At Urbana-Champaign
Patric Lee