Patrica Avila
Red Bank
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
08.2025 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization in the workspace to comply with health standards.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Barista/Server
Toast City Diner
06.2023 - 09.2025
- Crafted high-quality espresso beverages while adhering to safety and sanitation standards.
- Monitored inventory levels, restocked supplies, and maintained organized workstation for efficiency.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Delivered exceptional customer service by responding promptly to inquiries and resolving issues.
- Maintained cleanliness of work areas, ensuring compliance with health regulations and diner policies.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced at end of shifts.
Food Preparation Worker
The Bakers Grove
07.2022 - 10.2022
- Assisted in food preparation tasks, ensuring adherence to safety and hygiene standards.
- Supported kitchen staff in maintaining cleanliness and organization of workstations.
- Engaged in training sessions to improve understanding of food safety protocols.
Education
Associate of Science - Health Sciences
Brookdale Community College
Lincroft, NJ06-2027
Skills
- Time management
- Friendly and outgoing
- Team player
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Order taking
Timeline
Barista
Starbucks
08.2025 - Current
Barista/Server
Toast City Diner
06.2023 - 09.2025
Food Preparation Worker
The Bakers Grove
07.2022 - 10.2022
Associate of Science - Health Sciences
Brookdale Community College
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