Reliable Secretarial skills with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
24
24
years of professional experience
Work History
Part Time Secretarial Position
Johnson County Court Services/State Of Kansas
09.2019 - 04.2020
Executed record filing system to improve document organization and management.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
Relocation Coordinator
Better Homes And Gardens Real Estate
03.2005 - 10.2019
Reported directly to, and worked directly with, Relocation Director.
Developed and deepened successful partnerships with Corporate Relocation Directors.
Developed relationships with local corporations to acquire their relocation business.
Developed, maintained and trained Real Estate Agents as Relocation Specialists.
Used software tracking spreadsheets to monitor information regarding clients, business activities and other factors involved in the department and prepared accurate data for Upper Management.
Responded to client inquiries and resolved complaints, establishing trust and increase satisfaction.
Maintained an organized personal office for an organized and efficient work environment.
Kansas Title
City Of Leawood
05.2002 - 03.2005
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Managed time efficiently in order to complete all tasks within deadlines.
Part Time Receptionist, Parks and Recreation
City Of Leawood
09.1996 - 09.1997
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, updated Leawood City Park Shelter rentals.
Assisted in maintaining recreational sports activities.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Education
Archbishop Martin Spalding High School
Severn, MD
Business - Business And Social Services
Anne Arundel Community College
Arnold, MD
06.1972
Skills
Verbal and Written Communication
Customer Relations and Communications
Office Equipment Operation
Office Staff Leadership
Business Correspondence
Client Satisfaction
Time Management
Computers and Technology
Timeline
Part Time Secretarial Position
Johnson County Court Services/State Of Kansas
09.2019 - 04.2020
Relocation Coordinator
Better Homes And Gardens Real Estate
03.2005 - 10.2019
Kansas Title
City Of Leawood
05.2002 - 03.2005
Part Time Receptionist, Parks and Recreation
City Of Leawood
09.1996 - 09.1997
Archbishop Martin Spalding High School
Business - Business And Social Services
Anne Arundel Community College
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