PATRICE BAUGH
Austin
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Experienced account manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in technical planning and deployment. Successful at building and maintaining open communication between team members, clients and leadership. Quality-driven and proactive with advanced understanding of contract management, contractor oversight and construction administration.
Overview
18
18
years of professional experience
Work History
Architectural Sales Representative
Texas Air Products
01.2023 - Current
- Developed strong relationships with architects, designers, and contractors for successful projects collaborations.
- Educated clients on product features, benefits, and technical specifications for informed decision-making processes.
- Delivered exceptional customer service by promptly addressing inquiries or concerns related to architectural products or services.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Negotiated contracts with clients and developed relationships with key personnel.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Secured new business opportunities by actively participating in industry networking events.
- Assisted clients in selecting appropriate materials and products for their specific design requirements.
Project Manager/Technical Sales
Advanced Drainage Systems
11.2015 - 01.2017
- Manage and serve as project manager on territory specific sanitary sewer projects
- Identified stakeholders and key municipal decision makers to drive sales in the wastewater market
- Promote and service sanitary sewer pipe throughout Texas
- Increase sales and acceptance with the engineering community, regulators, contractors and owners
- Provide training, education and technical support
- Assessed costs and estimated production capabilities of industrial products to evaluate economic viability
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications
- Managed all phases of infrastructure projects from procurement to completion
Sales Engineer
Neches Engineers
01.2012 - 01.2015
- Support in all areas of bid preparation, sales, drafting, and dimensional proofing on a wide variety of structural engineering projects
- Facilitated roof inspections for the Texas Department of Insurance Windstorm Program
- Assist the Senior Engineer in promoting structural engineering services
- Prepare structural reports, specifications, and construction schedules
- Conduct surveys for municipalities and industrial installations
- Promoted company products and services
Project Coordinator
City of Austin: Engineering Services Division
01.2009 - 01.2012
- Support in the COA capital project delivery; Compose and submit service agreements and amendments; Correspond with City departments, governmental entities, and general public
- Coordinate training programs, team building, division activities and project meetings
- Assist in utility and design coordination with project sponsors, utilities, private consultants, contractors and TxDOT
- Assist in the development and monitoring of project and/or program schedules, budgets and spending plans
- Evaluate field operations, engineering/construction related documents, estimates and contract change orders
- Provided technical direction on municipal projects and initiatives to other engineers, designers and technicians
- Maintained project schedules by managing timelines and making proactive adjustments
- Performed on-site field surveys and wrote technical narratives to document processes and design changes
Engineering Intern
Neches Engineers
01.2006 - 05.2008
- Facilitated roof inspections for the Texas Department of Insurance Windstorm Program
- Assisted the Senior Engineer in promoting structural engineering services
- Prepared structural reports, specifications, and construction schedules
- Conducted surveys for municipalities and industrial installations
- Served as liaison between engineers and contractors
- Assisted with engineering calculations, design drawings, preliminary cost estimates and field visits to observe construction progress
Education
Bachelor of Science - Civil Engineering
Lamar University
Texas2008
Bachelor of Science - Environmental Studies
Texas State University
San Marcos, TX2001
Skills
- Contract negotiations
- Team building
- Customer service
- Product knowledge
- Project planning and development
- Relationship building
- Construction expertise
- Strategic planning
- Presentation ability
- Excellent communication skills
Affiliations
- Austin Board of Realtors
- Texas Association of Realtors
Timeline
Architectural Sales Representative
Texas Air Products
01.2023 - Current
Project Manager/Technical Sales
Advanced Drainage Systems
11.2015 - 01.2017
Sales Engineer
Neches Engineers
01.2012 - 01.2015
Project Coordinator
City of Austin: Engineering Services Division
01.2009 - 01.2012
Engineering Intern
Neches Engineers
01.2006 - 05.2008
Bachelor of Science - Civil Engineering
Lamar University
Bachelor of Science - Environmental Studies
Texas State University
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