PATRICE BAUGH
Austin
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Experienced account manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in technical planning and deployment. Successful at building and maintaining open communication between team members, clients and leadership. Quality-driven and proactive with advanced understanding of contract management, contractor oversight and construction administration.
Overview
18
18
years of professional experience
Work History
Architectural Sales Representative
Texas Air Products
Austin, TX
01.2023 - Current
- Developed strong relationships with architects, designers, and contractors for successful projects collaborations.
- Educated clients on product features, benefits, and technical specifications for informed decision-making processes.
- Delivered exceptional customer service by promptly addressing inquiries or concerns related to architectural products or services.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Negotiated contracts with clients and developed relationships with key personnel.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Secured new business opportunities by actively participating in industry networking events.
- Assisted clients in selecting appropriate materials and products for their specific design requirements.
Project Manager/Technical Sales
Advanced Drainage Systems
11.2015 - 01.2017
- Manage and serve as project manager on territory specific sanitary sewer projects
- Identified stakeholders and key municipal decision makers to drive sales in the wastewater market
- Promote and service sanitary sewer pipe throughout Texas
- Increase sales and acceptance with the engineering community, regulators, contractors and owners
- Provide training, education and technical support
- Assessed costs and estimated production capabilities of industrial products to evaluate economic viability
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications
- Managed all phases of infrastructure projects from procurement to completion
Sales Engineer
Neches Engineers
01.2012 - 01.2015
- Support in all areas of bid preparation, sales, drafting, and dimensional proofing on a wide variety of structural engineering projects
- Facilitated roof inspections for the Texas Department of Insurance Windstorm Program
- Assist the Senior Engineer in promoting structural engineering services
- Prepare structural reports, specifications, and construction schedules
- Conduct surveys for municipalities and industrial installations
- Promoted company products and services
Project Coordinator
City of Austin: Engineering Services Division
01.2009 - 01.2012
- Support in the COA capital project delivery; Compose and submit service agreements and amendments; Correspond with City departments, governmental entities, and general public
- Coordinate training programs, team building, division activities and project meetings
- Assist in utility and design coordination with project sponsors, utilities, private consultants, contractors and TxDOT
- Assist in the development and monitoring of project and/or program schedules, budgets and spending plans
- Evaluate field operations, engineering/construction related documents, estimates and contract change orders
- Provided technical direction on municipal projects and initiatives to other engineers, designers and technicians
- Maintained project schedules by managing timelines and making proactive adjustments
- Performed on-site field surveys and wrote technical narratives to document processes and design changes
Engineering Intern
Neches Engineers
01.2006 - 05.2008
- Facilitated roof inspections for the Texas Department of Insurance Windstorm Program
- Assisted the Senior Engineer in promoting structural engineering services
- Prepared structural reports, specifications, and construction schedules
- Conducted surveys for municipalities and industrial installations
- Served as liaison between engineers and contractors
- Assisted with engineering calculations, design drawings, preliminary cost estimates and field visits to observe construction progress
Education
Bachelor of Science - Civil Engineering
Lamar University
Texas2008
Bachelor of Science - Environmental Studies
Texas State University
San Marcos, TX2001
Skills
- Contract negotiations
- Team building
- Customer service
- Product knowledge
- Project planning and development
- Relationship building
- Construction expertise
- Strategic planning
- Presentation ability
- Excellent communication skills
Affiliations
- Austin Board of Realtors
- Texas Association of Realtors
Timeline
Architectural Sales Representative
Texas Air Products
01.2023 - Current
Project Manager/Technical Sales
Advanced Drainage Systems
11.2015 - 01.2017
Sales Engineer
Neches Engineers
01.2012 - 01.2015
Project Coordinator
City of Austin: Engineering Services Division
01.2009 - 01.2012
Engineering Intern
Neches Engineers
01.2006 - 05.2008
Bachelor of Science - Civil Engineering
Lamar University
Bachelor of Science - Environmental Studies
Texas State University