
Experience with managing customer interactions and utilizing communication and problem-solving skills to address customer concerns promptly while letting the customer feel heard.
Oversaw the overall behavior of the 3 day camp rooms
Directed on safety in which room the dogs were placed based off of temperaments and behaviors.
Evaluated new dogs for the rooms through a slow introduction
Communicated with owners over behavioral issues, specific care for individuals with medical conditions/medical requirements.
Organized and oversaw breaks for other staff
Directed and communicated all needs of the pets, owners, staff.
Documented notes on individuals or incidents.