Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrice Beres

Martinsburg,WV

Summary

Experience with managing customer interactions and utilizing communication and problem-solving skills to address customer concerns promptly while letting the customer feel heard.

Overview

15
15
years of professional experience

Work History

Vet Assistant

VCA Hospitals
Herndon, VA
06.2013 - 04.2026
  • Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
  • Aided in patient care by assisting veterinarians with examinations and treatments.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Communicated treatment plans with owners, in accordance to their financial needs.
  • Booked appointments, determining the level of urgency and what was required for the specific patient.
  • Communicated owners concerns to the vet or medical team.
  • Maintained safety protocols, inspections and training in accordance with company protocol.

Dog Daycare Supervisor

Olde Towne Pet Resort
Sterling, VA
07.2011 - 2013

Oversaw the overall behavior of the 3 day camp rooms

Directed on safety in which room the dogs were placed based off of temperaments and behaviors.

Evaluated new dogs for the rooms through a slow introduction

Communicated with owners over behavioral issues, specific care for individuals with medical conditions/medical requirements.

Organized and oversaw breaks for other staff

Directed and communicated all needs of the pets, owners, staff.

Documented notes on individuals or incidents.

Education

Herndon High School
Herndon, Va

Certificate of Technical Studies -

Penn Foster Career School
Scranton, PA

Skills

  • Appointment scheduling
  • Interpret client concerns
  • Record-keeping
  • Client communication
  • Documented articulated clearly and thoroughly
  • Vaccine administration
  • Laboratory collection and processing
  • Sanitation protocols
  • Surgical assistance
  • Anesthesia monitoring
  • Animal handling and restraint
  • Cleaning and sanitizing of the workplace
  • Pharmacy inventory
  • Diagnostic imaging

Timeline

Vet Assistant

VCA Hospitals
06.2013 - 04.2026

Dog Daycare Supervisor

Olde Towne Pet Resort
07.2011 - 2013

Herndon High School

Certificate of Technical Studies -

Penn Foster Career School