Patrice Best
Morristown,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adept individual with more than 9 years working as Manager. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Overview
14
14
years of professional experience
Work History
Assistant Director of Residential Services
Arc Morris
09.2014 - Current
- Coordinate recruitment, selection, training, supervision and evaluation for staff members.
- Staying in conjunction with department director, supervise all aspects of Community Residential Services department including personnel, client services, facilities.
- Ensure high-quality care is provided to residents in accordance with established policies and procedures
- Manage and supervise staff, providing guidance and support as needed
- Collaborate with other departments to ensure smooth operations and resident satisfaction
- Maintain compliance with all relevant DDD and 1044A regulations/standards
- Assist in developing and implementing programs to enhance resident well-being
- Coordinate and participate in meetings, trainings, as required
- Staying in conjunction with department director, supervise all aspects of Community Residential Services department including personnel, client services, facilities.
- Ensure high-quality care is provided to residents in accordance with established policies and procedures
- Manage and supervise staff, providing guidance and support as needed
- Collaborate with other departments to ensure smooth operations and resident satisfaction
- Maintain compliance with all relevant regulations and standards
- Assist in developing and implementing programs to enhance resident well-being
- Coordinate and participate in meetings, trainings, as required
- Conduct comprehensive assessments of residents physical, psychological, and social needs to develop individualized care plans
Front End Supervisior
Walmart
02.2013 - 09.2014
- Increased employee retention by fostering positive work environment and providing ongoing support to team members.
- Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
- Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
- Participated in regular meetings with upper management to discuss front-end performance metrics.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Mentored team members to enhance professional development and accountability in workplace.
- Contributed ideas for store-wide promotions and events, resulting in increased sales.
- Worked flexible hours across night, weekend, and holiday shifts
- Monitored cash drawers in 8 checkout stations to verify adequate cash supply
Hair Stylist
Fresh Perspective Hair Salon
07.2010 - 06.2014
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained regular client list and successfully handled walk-in customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Styled hair, makeup and nails for customers for special events and occasions.
- Increased revenue through effective customer service and inventory management.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist
Education
Cosmetology License - Cosmetology
Morris County School of Technology
Denville, NJ09.2010
High School Diploma -
Morristown High School
Morristown, United States09.2008
Skills
- Training and development
- Employee relations
- Effective Multitasking
- Time Management
- Problem-solving abilities and resolutions
- Multitasking Abilities
- Crisis Management
- Excellent Communication
- Certified in CPR/AED
Timeline
Assistant Director of Residential Services
Arc Morris
09.2014 - Current
Front End Supervisior
Walmart
02.2013 - 09.2014
Hair Stylist
Fresh Perspective Hair Salon
07.2010 - 06.2014
Cosmetology License - Cosmetology
Morris County School of Technology
High School Diploma -
Morristown High School
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