Summary
Skills
Work History
Education
Certification
Projects
Overview
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Guiseppe Martinez

Guiseppe Martinez

West Palm Beach,FL

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Skills

    • Data Analysis
    • Human Resources Management
    • Resource Allocation
    • Project Management
    • Performance Management
      • Budgeting and Forecasting
      • Training and Development
      • Financial Analysis
      • Strategic Planning
      • Risk Management

Work History

Corporate Manager

Techy
03.2023 - 10.2023
    • Collaborate with CEO, COO and VP of operations to complete hiring processes, store setups and operations, handling escalations, and new operation procedures
    • Travel to all new corporate locations to prepare them for operations including staff training
    • Accomplished multiple tasks within established timeframes.
    • Cross-trained existing employees to maximize team agility and performance.
    • Maximized performance by monitoring daily activities and mentoring team members.
    • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

District Manager & Trainer

Techy
11.2022 - 03.2023
    • Met deadlines by proactively managing individual and team tasks and streamlining processes.
    • Supervised 117 locations to enforce high-quality standards of operation.
    • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
    • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
    • Generated financial and operational reports to assist management with business strategy.
    • Coordinated with other district managers to actualize performance improvement strategies.
    • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
    • Held meetings with director to identify techniques to overcome sales obstacles.

Lead Repair Tech

Assurant
11.2021 - 11.2022
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Implemented preventive maintenance measures to decrease emergent issues.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Worked frequently with mechanical systems to complete knowledgeable inspections and skilled repairs.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.

Cell Repair Store Manager

Techy
06.2021 - 11.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Repair Technician

Asurion
03.2021 - 06.2021
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Maintained inventory of repair supplies and ordered parts.
  • Inspected and tested, repaired and refurbished products for proper operation.

Lead Repair Technician

JJ Wireless Services
01.2013 - 01.2021
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Cleaned parts to keep equipment operating at peak performance.
  • Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
  • Offered guidance to consumers on purchasing mobile phone accessories.

Education

B.S. in Computer Science -

Florida International University
Miami, FL
12.2020

Certification

  • WISE Training - 2021
  • C/C++
  • Java
  • MySQL
  • NOSQL
  • MongoDB
  • Javascript
  • HTML
  • XML
  • Python
  • Git
  • VSCode
  • Linux
  • VM Virtualbox
  • Wireshark
  • Mininet
  • Kytos/Kytos NApps
  • Kali Linux
  • Netbeans, eclipse, VS Code, Codeblocks, VM Virtualbox environments
  • UML diagrams (StarUML)
  • Testing tools (Junit, Mockito, Rational Functional Tester)

Projects

Cyber Security in SDN Project I - Summer 2020

Description: Researched alongside 3 other members tools like Mininet, OpenFlow, Kytos, Wireshark, and Stunnel to learn more about protecting network channels and how Man in the Middle and DOS attacks work.

Cyber Security in SDN Project II - Fall 2020

Team Lead

Description: Began phase 1 of Optis, an application created alongside 6 other members to defend against DDOS attacks. This was done by using doing research and using tools like Mininet, Kytos, Kytos NApps, and Python. Phase 1 involved a monitoring/mirroring system which creates/edits/removes/documents mirrors which will then be used to detect malicious flows in future phases to implement a Remotely Triggered Black Hole.

Overview

11
11
years of professional experience
1
1
Certificate

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Guiseppe Martinez