Patrice Cherestal
Medford
Summary
Healthcare and life sciences professional with experience supporting pharmaceutical clients within fast-paced, cross-functional environments. Proven ability to manage complex workflows, communicate effectively with internal teams and external stakeholders, and coordinate high-volume deliverables while maintaining accuracy and organization. Experienced working within regulated pharmaceutical processes and healthcare technology platforms, with a strong interest in client-facing solution support and operational strategy. Holds a Master of Science in Public Health with a concentration in Health Systems and Policy.
Overview
4
4
years of professional experience
Work History
Project Coordinator
SendingCell
Philadelphia
03.2025 - 10.2025
- Developed and managed a client-facing and internal tracking system used to oversee 200+ pharmaceutical deliverables, project timelines, and lifecycle expiration schedules across 5–6 client accounts, ensuring accurate reporting, operational visibility, and proactive renewal planning.
- Communicated daily with project managers, learning strategists, cross-functional teams, and pharmaceutical clients to provide project updates, gather indication-specific information, clarify deliverable timelines, and maintain alignment across multiple brands and disease states.
- Documented meetings and distributed action items and follow-up updates to facilitate internal and client-facing status communication, maintaining detailed project status reports for accountability and workflow efficiency.
- Annotated and proofread regulated pharmaceutical submission workflows in Veeva Vault, ensuring compliance in review processes for workshops, e-learning modules, patient journeys, podcasts, reports, and interactive training materials.
- Coordinated operational and project planning initiatives through research, vendor communication, and stakeholder collaboration in fast-paced pharmaceutical client environments.
Project Manager
AdMed
12.2023 - 02.2025
- Successfully managed 30-40 projects daily across different disease states and tumor types
- Reported project status to clients; resolved account matters such as scope and timeline promptly and effectively
- Monitored costs and internal hours on assigned projects to ensure profitability
- Monitored quality of work on assigned projects to ensure client satisfaction
- Collaborated with 8 clients to address needs and enhance project alignment
- Held creative kickoffs, visualization meetings, and internal review meetings for newly assigned projects
- Assessed workload of personnel assigned to specific project tasks
- Partnered with Account Executive to identify client business needs and explore new opportunities during status meetings
- Acquired a sufficient understanding of the training topic prior to the internal project kickoff meeting on all assigned projects
Project Coordinator
AdMed
01.2023 - 12.2023
- Created and maintained submission calendar for teams to track project timelines effectively. Annotated references in Veeva, Vault, Tempo, Zinc, eMAP/oMAP, and other client-specific systems for project submissions.
- Managed multiple concurrent projects for various teams, communicated project status during status meetings, and collaborated with project manager on key submission dates.
- Work with brand teams to assist in preparation of submissions, annotate submissions, and formally upload submission into client-side systems.
- Communicate with teams and clients to resolve questions regarding submissions. Work with team to find solutions to problems and to make suggestions for improvements.
- Edited, proofread, and fact-checked pharmaceutical and biotech training and sales materials to ensure compliance with AMA guidelines and client standards.
- Confirmed accuracy and integrity of reference library by managing and distributing references to internal teams.
- Create video and print training materials for pharmaceutical sales representatives, physicians, and patients throughout oncology, immunology, and neuromuscular fields.
Healthcare Consultant
Apex Systems
08.2022 - 12.2022
- Worked with clients across the country to build and develop Revenue Cycle applications, from project inception to application implementation.
- Conducted end-user training on Revenue Cycle applications, assessing workflows and facilitating hands-on exercises to enhance user proficiency.
- Led onsite and remote testing events to assess integrity of information provided by clients and ensure successful integration with clinical applications.
- Led client conversions, providing end-user support, troubleshooting technical issues, and managing updates for project management while monitoring post-conversion performance.
Administrative Assistant
Helix Home Health
05.2021 - 06.2022
- Arranged appointments and ensured executives arrived at meetings with clients on time
- Used strong communication skills to collaborate with team members to ensure efficient service
- Promptly respond to client inquiries in person or via phone, email, mail, or social media
- Answered upwards of 10 phone calls daily, taking detailed messages
- Managed customer relationships, guided strategic planning sessions, and led proactive check-ins
- Typed documents such as correspondence, memos, and emails
- Organized and filed patients' medical records and charts
- Proven track record of consistently exceeding objectives; self-motivated, and driven by results
- Partnered with clients to enhance their skills through tailored training programs
- Trained an administrative assistant during company expansion to maintain attention to detail and adherence to company policy
Public Health Analyst Intern
Global Health and Education Projects
06.2021 - 09.2021
- Supported planning and administration of public health programs, including service delivery, assessment, surveillance, quality assurance, partnerships, outreach, and program evaluation
- Established and maintained an integrated information gathering system, analyzed data, and assessed program needs for strategies, services, and resources
- Collected and analyzed data to address complex program needs.
- Supported the development and/or recommendation of program intervention, prevention, and/or control strategies.
- Conducted critical thinking to problem solve and conducted extensive research on projects, including systematic reviews and grant proposals
Education
Master of Science - Public Health
Rutgers, The State University of New Jersey
New Brunswick, NJ12-2025
Bachelor of Science - Health Policy and Administration
Pennsylvania State University – State College
PA05-2022
Skills
- Veeva Vault, Tempo, Zinc, eMAP/oMAP
- Microsoft Office Suite (Excel, PowerPoint, Word) & Google Workspace
- Pharmaceutical Submission Workflows
- Client & Stakeholder Communication
- Cross-Functional Collaboration
- Project Coordination & Timeline Management
- Lifecycle & Deliverable Tracking
- Compliance-Focused Review Processes
- Meeting Facilitation & Status Reporting
- Proofreading & Content Annotation
- Workflow Organization & Operational Support
- Healthcare Technology Systems
- Gantt Charts
- Problem Solving & Process Coordination
Affiliations
- American Public Health Association (APHA)
- American College of Healthcare Administrators (ACHCA)
Additional Information
- Humanitarian Award- Pennsylvania State University- Recognized for outstanding service to Penn State campus and surrounding communities
Timeline
Project Coordinator
SendingCell
03.2025 - 10.2025
Project Manager
AdMed
12.2023 - 02.2025
Project Coordinator
AdMed
01.2023 - 12.2023
Healthcare Consultant
Apex Systems
08.2022 - 12.2022
Public Health Analyst Intern
Global Health and Education Projects
06.2021 - 09.2021
Administrative Assistant
Helix Home Health
05.2021 - 06.2022
Master of Science - Public Health
Rutgers, The State University of New Jersey
Bachelor of Science - Health Policy and Administration
Pennsylvania State University – State College