Dynamic legal and business professional with over 10 years of experience in legal support, case management, and client operations in both boutique and high-volume law firms, along with 4 years as the founder of a successful service-based business. Recognized for exceptional execution and problem-solving abilities, with a strong track record in anticipating needs, managing case flow, drafting precise legal documents, and overseeing comprehensive business operations. Currently enhancing expertise through a B.S. in Legal Studies and Project Management Certification, focusing on legal project coordination, compliance strategy, and cross-functional team collaboration. Committed to delivering high-quality results that drive organizational success and client satisfaction.
• Built and managed a boutique salon business with 100+ clients, a full booking calendar, and high client satisfaction.
• Oversaw all business operations including appointment systems, payment processing, compliance, and customer service.
• Implemented automated workflows to manage scheduling, inventory, and financial tracking with minimal overhead.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Drafted motions, interrogatories, discovery responses, and legal correspondence with precision and speed.
• Managed legal research, tracked court deadlines, and prepared comprehensive case files for hearings and trials.
• Fielded sensitive client calls and emails, ensuring consistent communication and timely response to legal matters.
• Created and managed electronic filing systems for legal documents including motions, pleadings, and client communications.
• Supported multiple attorneys with deposition prep, discovery tracking, and internal file audits.
• Handled corporate license verifications and liaised with professional regulatory boards.
• Managed daily operations of a solo practice including scheduling, file organization, and court preparation.
• Prepared legal documents and communicated with clients regarding case status and deliverables.
• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
• Filed court documents via CaseFileXpress and coordinated attorney calendars across multiple court systems.
• Interacted with court clerks and ensured time-sensitive documents met all jurisdictional filing standards.
• Prepared and submitted patent filings through USPTO.
• Managed docketing deadlines and Office Actions.
• Maintained accurate client records, drafted billing memos, and coordinated with inventors and foreign counsel.