Patrice Ellis
Country Club Hills,IL
Summary
Committed, hard worker offering several years of experience in people skills. Dedicated to delivering consistent and focused attention to client problem solving, Well-versed in direct customer care and recordkeeping.
Overview
6
6
years of professional experience
Work History
Home Care Provider
Help At Home Senior Care
11.2022 - Current
- Assisted disabled clients to support independence and well-being..
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with self-administered medications.
Paraprofessional
American School Bus Company
08.2021 - 09.2023
- Helped teachers manage bus loading and unloading.
- Kept School bus clean, neat, and properly sanitized for student health and transportation efficiency..
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Reported on student progress, behavior, and social skills to parents.
Customer Service Associate
T-Mobile
04.2018 - 08.2021
- Helped large volume of customers every day with products and services focused on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Collins High School
Chicago, ILSkills
- Care Plan Management
- Client Documentation
- Progress Documentation
- Telecommunication
- People Skills
- Problem Solving
Timeline
Home Care Provider
Help At Home Senior Care
11.2022 - Current
Paraprofessional
American School Bus Company
08.2021 - 09.2023
Customer Service Associate
T-Mobile
04.2018 - 08.2021
High School Diploma -
Collins High School
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