Summary
Overview
Work History
Education
Skills
Timeline
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Patrice Fagin

Atlanta ,GA

Summary

Dynamic security professional with a proven track record at Chelsey Brown International, enhancing client safety through tailored security protocols and advanced surveillance systems. Skilled in security systems administration and adept at conducting vulnerability assessments, I excel in improving security posture while fostering a proactive safety culture.

Overview

9
9
years of professional experience

Work History

Security

Chelsey Brown International
Atlanta, GA
05.2024 - 11.2025
  • Enhanced security measures by conducting regular vulnerability assessments and implementing the latest security software.
  • Improved security posture through diligent documentation of security incidents and lessons learned.
  • Monitored alarms and security cameras and responded to issues.
  • Enhanced client safety by conducting thorough security assessments and implementing tailored security protocols.

Customer Service Manager

TBI Airport Management
Atlanta Ga
06.2022 - 01.2024
  • Managed customer inquiries and resolved issues to enhance satisfaction levels.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Security Officer

All N One Security
Atlanta Ga
04.2019 - 03.2022
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to deter criminal activity and enforce company policies.
  • Responded swiftly to incidents, providing detailed reports for management review.
  • Collaborated with local law enforcement during investigations and emergency situations.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Warehouse Worker

Hire Dynamics
Atlanta Ga
04.2017 - 12.2018
  • Operated forklifts and pallet jacks to transport materials efficiently.
  • Coordinated shipping and receiving activities to ensure timely deliveries.
  • Collaborated with team members to streamline order fulfillment processes.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

High School Diploma -

Martin Luther King He
Stonecrest Ga
05.2016

Skills






  • Security reporting
  • Customer service and assistance
  • Customer service excellence
  • Public safety and security
  • Material handling
  • Team collaboration
  • Airport security
  • Airport security regulations

Timeline

Security

Chelsey Brown International
05.2024 - 11.2025

Customer Service Manager

TBI Airport Management
06.2022 - 01.2024

Security Officer

All N One Security
04.2019 - 03.2022

Warehouse Worker

Hire Dynamics
04.2017 - 12.2018

High School Diploma -

Martin Luther King He
Patrice Fagin