Patrice Fagin
Atlanta ,GA
Summary
Dynamic security professional with a proven track record at Chelsey Brown International, enhancing client safety through tailored security protocols and advanced surveillance systems. Skilled in security systems administration and adept at conducting vulnerability assessments, I excel in improving security posture while fostering a proactive safety culture.
Overview
9
9
years of professional experience
Work History
Security
Chelsey Brown International
Atlanta, GA
05.2024 - 11.2025
- Enhanced security measures by conducting regular vulnerability assessments and implementing the latest security software.
- Improved security posture through diligent documentation of security incidents and lessons learned.
- Monitored alarms and security cameras and responded to issues.
- Enhanced client safety by conducting thorough security assessments and implementing tailored security protocols.
Customer Service Manager
TBI Airport Management
Atlanta Ga
06.2022 - 01.2024
- Managed customer inquiries and resolved issues to enhance satisfaction levels.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Security Officer
All N One Security
Atlanta Ga
04.2019 - 03.2022
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to deter criminal activity and enforce company policies.
- Responded swiftly to incidents, providing detailed reports for management review.
- Collaborated with local law enforcement during investigations and emergency situations.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Warehouse Worker
Hire Dynamics
Atlanta Ga
04.2017 - 12.2018
- Operated forklifts and pallet jacks to transport materials efficiently.
- Coordinated shipping and receiving activities to ensure timely deliveries.
- Collaborated with team members to streamline order fulfillment processes.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Martin Luther King He
Stonecrest Ga05.2016
Skills
- Security reporting
- Customer service and assistance
- Customer service excellence
- Public safety and security
- Material handling
- Team collaboration
- Airport security
- Airport security regulations
Timeline
Security
Chelsey Brown International
05.2024 - 11.2025
Customer Service Manager
TBI Airport Management
06.2022 - 01.2024
Security Officer
All N One Security
04.2019 - 03.2022
Warehouse Worker
Hire Dynamics
04.2017 - 12.2018
High School Diploma -
Martin Luther King He