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Patrice Hall
San Pedro,CA
Summary
Driven professional with a robust background in nursing at Brookwood Nursing Home and retail sales at Shoe Land. Excelled in nursing unit collaboration and customer service, enhancing patient care and retail experiences. Demonstrated expertise in nursing ethics and product promotion, achieving significant improvements in care standards and sales outcomes.
Overview
5
5
years of professional experience
Work History
Nursing
Brookwood Nursing Home
2020.02 - 2021.07
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Reported abnormal findings and changes in patient status to doctors, applying appropriate nursing measures.
- Provided educational and informative resources for nursing staff, patients and clinical staff.
- Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
- Supported nursing team in exceeding patient care goals and fostering continuous improvement.
- Met with nursing staff in planning department's services, programs and activities.
- Monitored patient condition and communicated findings to nursing staff.
- Assisted patients with personal hygiene requirements and monitored conditions to update nursing staff.
- Organized, adapted and implemented nursing skills related to mobility, personal care and comfort.
Shoe Sales Associate
Shoe Land
2016.09 - 2017.12
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Participated in weekly sales meetings to discuss performance goals and strategies.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Oklahoma City Community College
Oklahoma City, OK10.2019
Skills
- Nursing Unit Collaboration
- Nursing Consultation
- Nursing Ethics
- Promotions understanding
- Product Promotion
- Customer Service
- Consultative Sales
- Organization
- Product Merchandising
- Payment Processing
- Store Organization
- Nursing Home Care Assistance
Software
Formatting
Presentation Software
Data Entry
Interests
Dedicated forthcoming Medical Billing and Coding Specialist committed to implementing comprehensively organized billing and documentation policies. Rising to be proficient at the analysis and interpretation of medical documentation. Coordinating with medical providers to ensure care, specialize in auditing medical accounts furthermore; verifying medical documents.
Timeline
Nursing
Brookwood Nursing Home
2020.02 - 2021.07
Shoe Sales Associate
Shoe Land
2016.09 - 2017.12
High School Diploma -
Oklahoma City Community College
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