Summary
Overview
Work History
Education
Skills
Timeline
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Patrice Johnson

Saltillo,TN

Summary

Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.

Overview

3
3
years of professional experience

Work History

RECEPTIONIST

HMC URGENT CARE
08.2018 - 03.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.

Receptionist

H & R Block Tax Services
11.2017 - 04.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Education

High School Diploma -

Hardin County High School
Savannah, TN
05.2005

Skills

  • Business Operations Understanding
  • Business Administration
  • Security Awareness
  • Verbal and Written Communication
  • Telephone Skills
  • Sorting and Labeling
  • Time Management
  • Organization and Efficiency
  • Visitor Check-In
  • Reception Desk Management
  • Microsoft Office
  • Information Protection

Timeline

RECEPTIONIST

HMC URGENT CARE
08.2018 - 03.2021

Receptionist

H & R Block Tax Services
11.2017 - 04.2019

High School Diploma -

Hardin County High School

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