Patrice LaRow
Summary
Motivated individual highly experienced in assisting surgeons, passing instruments, and providing general support. Adept at coordinating with surgeons, scrubbing for cases, and ensuring operating room readiness. Demonstrated ability to perform under pressure, prioritize tasks, and manage multiple cases simultaneously. Committed to providing safe, high-quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Conducts orientation for new patients entering into the Bariatric Program at Ascension St Vincent
Ascension St Vincent
03.2022 - Current
- Reviews health insurance and program policies
- Follow up and Q&A
- Program outreach to patients that have additional questions regarding the program requirements and assists patients with appointments as needed
- Plays a key role in Customer Service for enhanced communication increases the outcome of patients completing the program
- Monitors a patient population averaging 4,000
- Works closely with Surgery Schedulers and Accounting to address needs and concerns of patients
- Initiated a Program of Excellence 2023 to increase the success rate of program completion and to increase Customer Service Ratings.
Registrar for Cotton ONeil Clinic and Specialty Clinics
08.2019 - 02.2022
- Collects patient demographics and insurance information and verifies information in Epic
- Completed training in Epic, insurance and payment collection
- Works in a variety of clinics on a day to basis as a registrar in Internal Medicine and Rheumatology
- Floats to other departments as needed
- Exceptional customer service.
Certified Gastroenterology Technician for the Gastroenterology Service of St Francis Medical Center
St Francis Medical Center
07.2007 - 09.2019
- Assisted physicians and nursing with patient procedures in the hospital, GI Lab, ICU and in the OR as needed
- Procedures included colonoscopies, ERCP and endoscopy
- Knowledge of hands on equipment to include snares, balloons, clips
- Sterile processing of flexible scopes, with OER Pro and Medivators
- Maintaining equipment logs
- Lead the GI team in the most successful JCAHO inspection 2017 of the Centura system
- Direct patient care in the ICU, OR and clinic settings
- Collaborated with peers for a system wide performance improvement process which maintained and improved quality of service delivered by St Francis Hospital with customer service scores consistently above 98%.
Project Manager for the Health Care Demonstration and data collection
07.1996 - 08.2002
- Compiled reports for Department of Defense Integrating Chiropractic services with Orthopedic Care
- Duties included collection of patient data and time line recovery to full deployment status
- The program was all services wide
- Directly responsible for the Army Lead site at Evans Army Hospital, Fort Carson, Colorado
- Regular reporting to the Department of Defense Military Health Care.
Education
Skills
- Microsoft Office
- Epic Electronic Health Records Systems
- Safety Instruction
- Community Outreach
- Teamwork and Collaboration
- Self Motivation
- Continuous Improvement
- Multitasking
- Problem-solving abilities
- Task Prioritization
- Analytical Skills
- Goal Setting
- Problem-Solving
- Time management abilities
- Excellent Communication
- Active Listening
- Adaptability
- Decision-Making
- Team Collaboration
- Database Administration
- Time Management
- Team building
- Planning and coordination
- Organizational Skills
- Multitasking Abilities
- Professionalism
- Written Communication
- Reliability
- Effective Communication
- Interpersonal Communication
- Professional Demeanor
- Relationship Building
- Interpersonal Skills
- Adaptability and Flexibility
- Problem-solving aptitude
- Attention to Detail
Volunteer Experience
Hamilton County Emergency Management, Noblesville, Indiana, IN, 04/01/23, Present, Observed rules and safety regulations of organization while carrying out assigned tasks, Utilized problem solving and organizational skills to manage multiple tasks simultaneously, Organized and assisted with events, activities and programs to drive outreach initiatives, Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects, Displayed flexibility when adapting quickly to changing circumstances or instructions from supervisors, Fostered leadership capabilities by taking initiative on various initiatives within the organization, Coordinated special projects and assignments
References
Hamilton County Emergency Management, Noblesville, Indiana
CPR, AED and Emergency First Aid Trained
Emergency Management Team Member with Hamilton County , Indiana
Additional Information
Motivated, Team building
Able to demonstrate CPR, AED and administer emergency first aid until help arrives.
Timeline
Conducts orientation for new patients entering into the Bariatric Program at Ascension St Vincent
Ascension St Vincent
03.2022 - Current
Registrar for Cotton ONeil Clinic and Specialty Clinics
08.2019 - 02.2022
Certified Gastroenterology Technician for the Gastroenterology Service of St Francis Medical Center
St Francis Medical Center
07.2007 - 09.2019
Project Manager for the Health Care Demonstration and data collection
07.1996 - 08.2002
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