Patrice Lewis
Pine Bluff,AR
Summary
Driven by a results-focused approach, With a meticulous attention to detail and strong interpersonal skills. Excelling in employee development and Microsoft Office, Through studying and previous work experiences one acquired knowledge that significantly attributed to enhanced training programs and staff performance, This lead to a marked improvement in operational efficiency.
Overview
21
21
years of professional experience
Work History
Unit Training Supervisor
Arkansas Department of Corrections, R. L. Williams
11.2007 - 07.2019
- Determined adequacy of existing courses and programs to meet training requirements and meet standards.
- Developed, delivered, and evaluated education and training programs.
- Developed objectives to meet mandated training directives and policy standards.
- Conducted, validated and revised programs and instruction and coordinated staff feedback with facility Warden.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Scheduled and provide notifications for training. Prepared and maintained training files for security and non-security staff,
- Trained new hires to perform cross-training exercises with experienced workers.
Correctional Officer/Unit Trainer
Arkansas Department of Corrections, MAX Unit
09.2003 - 11.2007
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised 25 or more inmates throughout visits, mealtime, recreation, phone calls, and showers.
- Booked new inmates into facility and processed inmates for release.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Conducted routine and emergency head counts.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
Assistant Store Manager
Walmart Super Centers Inc.
09.1998 - 10.2003
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Skills
- Self-Directed
- Results Oriented
- Time Management
- Strong Interpersonal Skills
- Meticulous Attention to Detail
- Employee Development
- Self-Starter
- Excel Spreadsheets
- Microsoft Office Proficiency
Education
MBA - Business Administration
University of Phoenix-Little Rock Campus
Little RockBachelor of Arts - Mass Communications/English
University of Arkansas At Pine Bluff
Pine Bluff, ARHigh School Diploma -
Academy of Our Lady
Chicago, ILAccomplishments
Employee of The Year 2008 at R. L. Williams Correctional Facility
Timeline
Unit Training Supervisor
Arkansas Department of Corrections, R. L. Williams
11.2007 - 07.2019
Correctional Officer/Unit Trainer
Arkansas Department of Corrections, MAX Unit
09.2003 - 11.2007
Assistant Store Manager
Walmart Super Centers Inc.
09.1998 - 10.2003
MBA - Business Administration
University of Phoenix-Little Rock Campus
Bachelor of Arts - Mass Communications/English
University of Arkansas At Pine Bluff
High School Diploma -
Academy of Our Lady
Similar Profiles
Michael CreggettMichael Creggett
Correctional Corporal at Arkansas Department Of CorrectionsCorrectional Corporal at Arkansas Department Of Corrections
Aspen YarbroughAspen Yarbrough
Correctional Sergeant at Arkansas Department Of CorrectionsCorrectional Sergeant at Arkansas Department Of Corrections
Daishun ScottDaishun Scott
Correctional Officer at Arkansas Department Of CorrectionsCorrectional Officer at Arkansas Department Of Corrections
William E AdamsonWilliam E Adamson
Foreman at D & D PavingForeman at D & D Paving
MAYA PEOPLESMAYA PEOPLES
ROUTE SALES PERSON at Ephesus Christian Book StoreROUTE SALES PERSON at Ephesus Christian Book Store