Summary
Overview
Work History
Education
Skills
Timeline
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Patrice McRae

Hempstead,NY

Summary

Compassionate caregiver with extensive experience at FreedomCare, enhancing client well-being through grooming assistance and emotional support. Proven ability to build strong relationships and address individual needs, ensuring comfort and dignity. Recognized for exceptional interpersonal skills and dedication to improving quality of life for clients.

Overview

10
10
years of professional experience

Work History

Personal Care Assistant

FreedomCare
10.2021 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

After-School Care Provider

Peace Afterschool Program
09.2023 - 10.2024
  • Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
  • Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
  • Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
  • Developed strong relationships with students and parents, creating a supportive and welcoming environment.
  • Managed emergency situations calmly, ensuring the well-being of all children in the program.
  • Conducted regular safety checks of facilities and equipment used during after-school care sessions to prevent accidents or hazards.
  • Provided emotional support and guidance to children during difficult times.

Retail Sales Associate

Home Depot
09.2019 - 05.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers and provided outstanding customer service.
  • Implemented feedback from customer surveys to enhance shopping experience.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.

Sales Supervisor

Walmart
10.2015 - 04.2019
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Effectively coached team members to reach weekly and monthly sales goals.

Education

Hempstead High School
201 President St
06.2006

Skills

  • Grooming assistance
  • Emotional support
  • Personal hygiene assistance
  • Housekeeping tasks
  • Compassionate caregiving

Timeline

After-School Care Provider

Peace Afterschool Program
09.2023 - 10.2024

Personal Care Assistant

FreedomCare
10.2021 - Current

Retail Sales Associate

Home Depot
09.2019 - 05.2021

Sales Supervisor

Walmart
10.2015 - 04.2019

Hempstead High School

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Patrice McRae