Patrice Minoretti
MIAMI,FL
Summary
Bartender with a track record of enhancing customer satisfaction.
I excel in high-pressure environments, ensuring quality service delivery and developing strong customer relationships. Fluent in English, French, and Spanish (notions), I bring a dynamic and engaging personality to every interaction. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
Experienced Bartender since 1991 in South of France
Bandol, Cannes, Monaco, Toulouse.
Overview
9
9
years of professional experience
Work History
Manager
Sniper Designs & Brands, PHILIP KARTO
01.2019 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Bartender
Maü Miami Midtown
01.2023 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
Winwood 5th
02.2017 - 12.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender
Le Cafe Des Arts
12.2015 - 12.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Skills
- Verbal and written communication
- Complex Problem-Solving
- Customer Service
- Strong multitasking
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Responsible Alcohol Service
- Payment Processing
- Handling Difficult Customers
- Cash Register Operation
- Menu Memorization
- Memory retention
- Alcohol awareness
- Beverage Preparation
- Drink Preparation Techniques
- Classic cocktails
- Health codes compliance
- Fluency in English, French, Spanish (notions)
- Fast Learner
- Honest and Dependable
- Hospitality and Guest Service
- Collaboration and Teamwork
- Calm and Composed
- Engaging Customers
- Good Conversationalist
- Drink Preparation
- Liquor Law Compliance
- Cocktail Service
- Age Identification checks
- Stamina and Endurance
- Conversant in English, French, Spanish (notions)
Timeline
Bartender
Maü Miami Midtown
01.2023 - 07.2024
Manager
Sniper Designs & Brands, PHILIP KARTO
01.2019 - Current
Bartender
Winwood 5th
02.2017 - 12.2019
Bartender
Le Cafe Des Arts
12.2015 - 12.2016
Similar Profiles
PATRICK KOFINKEPATRICK KOFINKE
VICE PRESIDENT OF DESIGN, PRODUCT DEVELOPMENT & MERCHANDISING at SDC Designs – Penny Preville & Valina BrandsVICE PRESIDENT OF DESIGN, PRODUCT DEVELOPMENT & MERCHANDISING at SDC Designs – Penny Preville & Valina Brands
Nathan BurkartNathan Burkart
Heavy Duty Mechanic at Sniper Pressure ServicesHeavy Duty Mechanic at Sniper Pressure Services
NAOMI BarcanNAOMI Barcan
Account Manager at Refund SniperAccount Manager at Refund Sniper
Sanders Jean-PhilippeSanders Jean-Philippe
Pharmacy Technician at Walgreens Pharmacy Care CenterPharmacy Technician at Walgreens Pharmacy Care Center
Priscila EscamillaPriscila Escamilla
Child Development Specialist at University of MiamiChild Development Specialist at University of Miami