Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Intern

Patrice Patrick

Server/Bartender
Atlanta,GA

Summary

Dependable server/bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

5
5
years of professional experience
7
7
years of post-secondary education

Work History

Server/Bartender

Bold Monk Brewery
03.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Hostess/To-Go Specialist

Taco Mac
08.2020 - 02.2022
  • Welcome guests in a warm and friendly manner.Ascertains their dining/lodging needs.Seats guests and manages the seating chart.Monitors restaurant activity to determine seating and dining flow.Responds to guest inquiries and requests in a timely, friendly, and efficient manner
  • Performs opening and closing duties, as needed.Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.Helps fellow team members and other departments wherever necessary to maintain positive working relationships
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Cahier/Server

Zoe’s Kitchen
01.2019 - 07.2019
  • Greeting customers and providing excellent customer service.Manages customer concerns with the objective of maintaining positive customer relationships.Directly interact with customers to listen to concerns, resolve problems, and recommend dishes and specialty drinks according to the needs of each individual
  • Operating a cash register, communicates with customers, and assists other restaurant staff as needed
  • Responsibilities include processing credit card payments, accepting cash payments and making change, and using POS systems for transactions
  • Process sales transactions
  • Running and delivering drinks and food, communicating with guests, and supporting other servers satisfying the needs of customers in a timely manner.

Education

Associate of Science - Business Administration

Georgia State University
Atlanta, GA
08.2019 - Current

High School Diploma -

Riverwood International Charter High School
Sandy Springs, GA
08.2015 - 05.2019

Skills

  • Skills including problem solving, multitasking, teamwork, and excellent customer service
  • To-Go Order Preparation
  • Stocking and Replenishing
  • High-Volume Dining
  • Menu Memorization
  • Sales Expertise
  • Guest Relations Management
  • Guest Satisfaction

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server/Bartender

Bold Monk Brewery
03.2022 - Current

Hostess/To-Go Specialist

Taco Mac
08.2020 - 02.2022

Associate of Science - Business Administration

Georgia State University
08.2019 - Current

Cahier/Server

Zoe’s Kitchen
01.2019 - 07.2019

High School Diploma -

Riverwood International Charter High School
08.2015 - 05.2019

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Patrice PatrickServer/Bartender