Patrice Reynolds

Okta Inc is a leading identity and access management (IAM) software company that specializes in providing secure and seamless authentication and authorization solutions for businesses.

Key Responsibilities

• Deployed complex solutions for enterprise system integrations, focusing on user lifecycle management, authentication and authorization.
• Collaborated with stakeholders to transform client requirements into solutions, analyzed existing systems, and recommended enhancements.
• Developed operational diagrams for deployments and provided in-depth status reports to stakeholders.
• Maintained authoritative knowledge through continued education and ongoing training.Oversaw multiple customer engagements concurrently, ensuring effective management and coordination.

Achievements:

• Served as a Subject Matter Expert for integrations with Azure AD, Microsoft Office 365, Workday, and Ultimate Software (UKG).
• Selected for the pivotal task of leading the initial phase of transitioning customers from Okta Classic to Okta Identity Engine, subsequently becoming the trusted advisor for other consultants on the team.
• Played a key role in transitioning government clients from Okta Classic to Okta Identity Engine using PKI authentication, enabling Okta to elevate its compliance from FedRAMP Medium to High.

SilkRoad Technology is a provider of cloud-based, end-to-end HR solutions that enable customers to find, attract and retain the best talent.

Key Responsibilities:

• Oversaw full scope of integration projects, from requirements gathering to testing and deployment, for enterprise system conversions, upgrades, interfaces, and roll-outs across multiple platforms including PeopleSoft, BrassRing, ADP, and WorkDay.
• Provided technical expertise and consultation for integration of SaaS solutions within realm of Human Capital Management
• Served as SME for proprietary RedCarpet Onboarding Systems.
• Created web-based forms using HTML/DHTML, images, CSS, and JavaScript per customer specifications.
• Consulted on SOAP-based web service processes focusing on XML and XSLT transforms.
• Configured SSO/SLO solutions using SAML 2.0 protocol.
• Monitored project status, risks, estimates vs actual hours, budgets using Celoxis Project Management System.

Achievements:

• Collaborated with third-party vendors such as OneLogin, Ping Identity, and Okta to create Wikis for customers integrating with Silkroad applications.
• Improved efficiency by reducing SSO project queue from 5 weeks to 2 weeks through streamlined discovery meetings.
  

Aon Consulting is a Provider of Human Capital and Management. It operates 500 offices in 120 countries providing Consulting, Outsourcing and Reinsurance Brokerage services.

Key Responsibilities (Lockheed Martin Team, Employee Benefits Enrollment):

• Gathered requirements for business processes, specifically focusing on benefits enrollment for Lockheed Martin employees.
• Programmed eligibility requirements for HR Portal application, internal web-based employee benefits and HR administration application.
• Designed maps and schemas in BizTalk creating interchanges to import/export data using SQL/PLSQL, facilitating integration of client data with HR Portal
• Performed root cause analysis for inefficient queries and determined necessary modifications.
• Conducted User Acceptance Testing (UAT) and regression testing of system enhancements, ensuring high-quality deliverables for benefits enrollment system.

Achievements:

• Designed and implemented custom programming solution for Lockheed Martin automating enrollment of expatriate employees into government benefits. Significantly streamlining annual benefits enrollment process, transforming it from a manual, time-consuming operation to efficient automated system.